Leasing Specialist – Build-to-Rent Development

Savills Company; Ealing; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Savills is seeking a Leasing Administrator to support the leasing team at a large build-to-rent development in Ealing. You will manage enquiries, vet applicants, coordinate viewings, and handle diary management while delivering high levels of customer service to prospective tenants and residents.

The role involves collaboration with the Leasing Manager and wider site team, plus coordinating tenancy processes and viewing logistics.

Qualifications

• Previous property experience would be advantageous but not mandatory.
• Good organisational skills.
• Good verbal and written communication skills with a positive attitude and attention to detail.
• Excellent time management.
• Ability to multitask and to work accurately and effectively under pressure.
• Must understand the principles and practice of customer care.
• Ability to work in a team and understand team dynamics.

Responsibilities

• Respond to enquiries in line with agreed service levels.
• Complete applicant vetting requirements (including LLR/DMR apartments).
• Booking in viewings/ diary management for the leasing team.
• Meeting prospective tenants, conducting viewings and discussing rental values and development details.
• Collecting viewing feedback and recording appropriately.
• Ensuring that systems are thoroughly kept up to date and accurate for all lettings and rental data.
• Managing the applicant database.
• Providing administrative support to the Leasing Manager and Leasing team.
• Support with Lease-up logistics such as furniture delivery co-ordination, car park booking and lift management.
• As part of the wider site team; create a community feel through communication, events and innovations.
• Provide first class customer service to residents and applicants.
• Assist with new tenancy progression process inc referencing and drafting tenancy agreements.
• Support with the conducting of check in, check out and apartment quality assurance checks.
• Liaise with the wider site team to ensure flats are ready for move ins.
• Deal with enquiries from tenants, utility providers, local authorities, etc.
• Maintain electronic files for each property in accordance with procedures.
• Ad hoc duties as required by Leasing Manager/ General Manager/ Resident Experience Manager

Skills

Good organisational skills

Clear communication

Time management

Multitasking

Customer care

Team player

IT literate

Job description

Savills is seeking a Leasing Administrator to support the leasing team at a large build-to-rent development in Ealing. You will manage enquiries, vet applicants, coordinate viewings, and handle diary management while delivering high levels of customer service to prospective tenants and residents.

The role involves collaboration with the Leasing Manager and wider site team, plus coordinating tenancy processes and viewing logistics.