Leasing Coordinator - Welcome Center

Liberty Military Housing; Street; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking organization dedicated to serving military families by providing comfortable homes. As a Leasing Coordinator, you will play a crucial role in achieving sales goals while ensuring exemplary customer service. Your responsibilities will include assisting prospective residents, managing lease paperwork, and creating marketing materials. This role not only offers a chance to grow your career but also provides an excellent benefits package, including medical insurance and a 401k plan. If you thrive in a collaborative environment and are passionate about making a difference, this opportunity is perfect for you.

Benefits

Medical/Dental/Vision Insurance

Life and AD&D Insurance

401k Retirement Plan with company match

Employee Stock Ownership plan

Incentive Bonus Program

10 Paid Holidays per year

40 hours Paid Sick Leave per year

80 hours Paid Vacation per year

Qualifications

• Excellent communication skills for effective interaction with customers.
• Proficiency in MS Office and ability to manage multiple reports.

Responsibilities

• Assist prospective residents with housing information and lease paperwork.
• Compile reports and manage resident complaints effectively.
• Create marketing materials and update website content.

Skills

Verbal Communication

Written Communication

MS Office (Word, Excel)

Customer Service

Time Management

Detail Oriented

Education

High School Diploma or GED

Tools

Yardi

LeaseHawk

LeaseLabs

Job description

Overview

Liberty Military Housing – Own your passion forservice!

At Liberty Military Housingwe’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes ininviting communitiesacross the United States. We take great pride in our highly trained team of professionals.With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another’s diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We’re always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

Responsibilities

A Day in the Life of a Leasing Coordinator:

As a Liberty Military Housing Leasing Coordinator, you will be responsible for assisting with the team’s sales goals. You will use our customer management program to consistently follow up with prospective residents, reach out to new applicants, assist customers through different methods of communication, run and produce reports for site and regional managers, design marketing flyers, audit lease paperwork, and update our website.

Your Responsibilities include, but not limited to:

• Assist prospective residents with information regarding the housing process.
• Answer telephone, return missed calls, check voicemail, prospect follow up.
• Ensures all lease paperwork is completed and entered into Yardi, audit leases.
• Responding to and managing resident complaints and/or service issues and coordinate with appropriate staff to address and resolve resident concerns.
• Compile multiple daily/weekly/monthly reports.
• Provide written and verbal communication to team, prospects, and residents.
• Manage the lifecycle of residents and run report to audit program within LeaseHawk.
• Contact all new applicants.
• Create marketing flyers through LeaseLabs program.
• Update our website regarding pricing and specials and work with site on changes that need to be made.
• Post marketing ads and respond/follow up with leads.

Qualifications

What You Need for Success:

• Excellent verbal and written communication skills including ability to communicate effectively with internal and external customers.
• Computer proficiency (MS Office – Word, Excel).
• High school diploma or GED required.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and in a team environment.
• Excellent time management and follow up skills.
• Must be detail oriented.
• Must be able to talk, listen and speak clearly on the telephone.

What We Provide You:

Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:

• Medical/Dental/Vision Insurance*
• Life and AD&D Insurance
• 401k Retirement Plan w/company match
• Employee Stock Ownership plan
• Incentive Bonus Program
• 10 Paid Holidays per year
• 40 hours Paid Sick Leave per year**
• 80 hours Paid Vacation per year**

* Medical/Dental/Vision insurance eligible after 30 days of full-time employment.

**Vacation and sick time are based on the employee's hire date.

Pay Range $18.00 - $23.00 Hourly