Leasing Associate/Reservation Agent

Deverell Smith Recruitment Ltd; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking a Reservations Agent based in Hayes. The ideal candidate will have a background in hospitality and possess strong multitasking and communication skills. This role requires exceptional attention to detail and the ability to manage a high volume of reservations while maintaining quality service. Flexible working hours are available, and the start date is ASAP.

Qualifications

• Prior experience in a residential, hotel, or co-living environment.
• Strong multitasking skills in a fast-paced setting.
• Exceptional attention to detail.

Responsibilities

• Provide exceptional service to members booking stays.
• Manage reservations and ensure accuracy.
• Maintain high personal standards in service quality.

Skills

Multitasking

Time-management

Communication

Organisational ability

Job description

Overview

Job Title: Reservations Agent
Location: Hayes (Site-based)
Hours: 40 hours per week, Monday to Friday
Start Date: ASAP

As a Reservations Host, you will play a key role in the success of our Short Stay offering for members booking stays of 7-28 nights. This is a dynamic, multifaceted role ideal for someone who thrives on providing exceptional service, takes pride in their organisational skills, and is aligned with our values of integrity, care, and hospitality.

Qualifications

• Prior experience working in a residential, hotel or co-living building or similar hospitality business.
• Strong multitasking and time-management skills in a fast-paced setting.
• Exceptional attention to detail and outstanding organisational ability.
• Excellent written and verbal communication and interpersonal skills.
• Confident with computer-based systems and online platforms.
• Flexible and adaptable with hours and responsibilities.
• High personal standards with a commitment to delivering quality.
• Passionate about the &Soul brand, mission, and values.