Leasing Associate

Berkeley Group Plc; City Of London; Sur place; GBP 28 000 - 35 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

Private Medical Insurance

Access to online discount platform

Volunteer day

Private pension plan

Group life assurance

Résumé du poste

A leading property development company in London seeks a Leasing Support professional to assist multiple communities during the leasing process. This role requires exceptional customer service, strong communication skills, and the ability to adapt to various situations. You will help execute leasing strategies while fostering relationships with prospective residents. The position is full-time with competitive benefits including 25 days of annual leave.

Qualifications

• Must thrive in a busy environment with multiple priorities.
• Able to build trust and loyalty with customers.
• Confident in providing leasing tours.

Responsabilités

• Provide leasing support across multiple communities.
• Execute leasing strategies for BTR communities.
• Collaborate with on-site teams to enhance resident experiences.
• Review competitor activity and present findings.
• Participate in team meetings for strategy discussions.

Connaissances

Sales driven

Customer service focus

Problem-solving

Communication

Organizational

Description du poste

Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail.

Department: Build to Rent
Location: Vauxhall, London

Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail.

Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord.

At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting – one that prioritises quality, integrity, and excellence at every stage.

This is an exciting opportunity to join a new build to rent (BTR) company launching in Spring 2026. With an impressive pipeline of properties due to launch over the coming years, we are looking for somebody who is sales driven and relentlessly customer focused. You will support the Resident Service Associates during lease up across each BTR community, meaning you will play a critical role in supporting them in their leasing goals while creating and delivering exceptional resident experiences at every interaction.

Key Responsibilities:

• Provide leasing support across multiple communities, assisting on-site teams to fulfil community goals.
• Support in executing leasing strategies across a portfolio of BTR communities.
• Working collaboratively with the on-site team to drive operational and leasing performance and provide a best-in-class resident experience.
• Be confident in providing tours with customers, covering a handful of locations across London.
• Assisting in leasing negotiation and administration.
• Foster and maintain strong relationships with prospective and existing customers, addressing all enquiries promptly.
• Act as a flexible resource, supporting where demand is highest to maintain leasing momentum.
• Deliver a seamless, brand-aligned experience to prospectives and incoming residents no matter which community you are supporting.
• Strong collaboration with the centralised leasing and marketing teams to create compelling property listings and promotional marketing collateral.
• Regularly reviewing competitor activity and presenting this to the centralised leasing and marketing teams to ensure we remain competitive in the local market.
• Participate in team meetings to discussing leasing strategies and market trends to ensure we are always ahead of our competitors.
• Contribute to the overall success of the leasing team by providing exceptional service and support.

Skills, Knowledge And Expertise:

• You’ll thrive in this role if you love variety, adaptability and being the go-to problem solver across our different communities.
• Sales driven with a relentless focus on customer service and team collaboration.
• Relentlessly customer-focused — you know that every interaction is an opportunity to build trust and loyalty.
• A natural communicator, confident and adaptable across all types of people and situations.
• Organised and proactive, thriving in a busy environment with multiple priorities.
• Team-oriented, but equally comfortable taking ownership and accountability.

Benefits:

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.

Internal Applicants: If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.