Leasehold Claims Officer

Hamilton Woods; Leeds; On-site; GBP 25,000 - 35,000; Part time

Job summary

A social housing provider based in West Yorkshire is seeking a Leasehold Claims Officer. This part-time, temporary-to-permanent role involves processing disrepair claims and insurance matters. The ideal candidate will have experience in social housing and a good understanding of housing disrepair law. It offers 22.5 hours a week with office working required at least for one day.

Qualifications

• Driver with access to a vehicle.
• Experience in social housing, legal housing services, or leasehold management.
• Good knowledge of housing disrepair law, leasehold legislation, and insurance processes.

Responsibilities

• Investigate and respond to disrepair and insurance claims.
• Liaise with internal teams and external solicitors.
• Maintain records of disrepair and insurance claims.
• Act as main point of contact between insurers and customers.
• Coordinate site safety inspections.
• Handle leasehold disputes and complaints.
• Oversee re-sales and staircasing transactions.

Skills

Experience in social housing

Knowledge of housing disrepair law

Legal housing services

Leasehold management

Job description

Leasehold Claims Officer

Leeds

Part-Time

Temporary- Permanent

22.5 hours a week

We are currently working on behalf of a social housing provider based in West Yorkshire to recruit to a Leasehold Claims Officer on an initial temporary basis until December. There is scope for the role to become permanent.

The ideal candidate will be able to work 22.5 hrs a week across 3 days, with office working at least one of them days.

The main purpose of the post will be to respond and process disrepair claims, insurance matters, and queries from the organisations leasehold portfolio.

Responsibilities of the Leasehold Claims Officer includes:

• Investigating and responding to disrepair and insurance claims
• Liaising with internal teams such as repairs and assets, external solicitors and streamlining communication
• Maintaining accurate records of disrepair and insurance claims
• Acting as main point of contact between insurers, loss adjusters and customers
• Co-ordinating site safety inspections
• Handling leasehold disputes and complaints
• Overseeing re-sales and staircasing transactions

Experience of the Leasehold Claims Officer includes:

• Driver and access to a vehicle
• Experience in social housing, legal housing services, or leasehold management
• Good knowledge of housing disrepair law, leasehold legislation, and insurance processes

To be considered for this exciting role, please contact Bethan Hall - Divisional Manager at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful