Learning Support Officer

Wirral Metropolitan College; Birkenhead; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local education institution in Birkenhead is looking for a Learning Support Officer to lead a team and support students with various needs. You will coordinate support timetables, ensure quality service, and promote inclusivity. The ideal candidate will have experience with additional needs and strong leadership skills. A Level 3 qualification in Learning Support is desirable. This role offers competitive salary and supportive working environment.

Benefits

Free car parking

Enhanced annual leave

Financial support for teaching qualifications

Pension contribution rates at 20.8%

Qualifications

• Experience leading a team and supporting students with additional needs.
• High level of organisation and administration skills.
• A willingness to work towards a Level 3 Management qualification is desirable.

Responsibilities

• Lead and supervise a team of Learning Support Assistants.
• Coordinate support allocation in line with student needs.
• Support students with learning difficulties and disabilities.

Skills

Leadership skills

Organisational skills

Communication skills

Adaptability

Proficient in Microsoft Office

Education

Level 3 qualification in Learning Support or related field

GCSEs (or equivalent) in English and Maths (Grade A-C)

Job description

Overview

Learning Support Officer – Learning Support/coordinating role within the Additional Learning Support (ALS) team. Salary: £22,806 - £27,216 per annum (pro rata). Hours: 35 hours per week, term time only.

Are you passionate about supporting students to succeed? Do you have experience leading a team and making a positive impact in education? This is a rewarding opportunity to make a real difference in the lives of students with a wide range of support needs.

About the Role

Reporting to the Assistant Additional Learning Support Manager, you will:

• Lead and supervise a team of Learning Support Assistants (LSAs) and Communication Support Workers across various curriculum areas.
• Coordinate timetables and support allocation in line with student needs and audit requirements.
• Ensure high-quality provision through mentoring, observations, first-stage absence management, and performance reviews.
• Support students directly, including those with learning difficulties, disabilities, or other barriers to learning.
• Promote the ALS service and act as a first point of contact for curriculum teams.
• Work with internal and external stakeholders to ensure the effective deployment of staff and resources.
• Contribute to wider responsibilities such as exam access arrangements, documentation compliance, and service development.

This is a highly collaborative role where your leadership, organisation, and student-centred approach will help maintain and develop an inclusive and supportive learning environment.

What We're Looking For

We are seeking someone who is:

• Educated to at least Level 3, with GCSEs (or equivalent) in English and Maths (Grade A-C).
• Experienced in working with learners who have additional needs or disabilities.
• Confident in supervising and supporting a team.
• Highly organised, with excellent communication and administration skills.
• Proficient in using Microsoft Office applications and maintaining accurate records.
• Adaptable, resilient, and able to work across multiple campuses or sites.

A Level 3 qualification in Learning Support or a related field is desirable, as is a Level 3 Management or Supervisory qualification, or a willingness to work towards one.

Our Values

At our college, we live by our core values in everything we do:

• Ambitious
• Resilient
• Inclusive
• Empowering
• Accountable

If you share our values and want to be part of a team that supports learners to reach their full potential, we'd love to hear from you.

Why Join Us?

• Access to free car parking (subject to availability)
• Outstanding facilities in state-of-the-art environments
• Enhanced annual leave entitlement
• Enhanced family friendly policies and leave
• Financial support for teaching qualifications available
• DBS checks completed and paid for by the employer
• Company is committed to CPD
• Flexible approach to work
• Pension contribution rates currently at 20.8%

Join us in shaping futures and changing lives. Apply today.