Learning Response Lead

BERKSHIRE HEALTHCARE NHS FOUNDATION TRUST; Bracknell; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in Bracknell is seeking a Learning Response Lead. This role involves leading patient safety learning responses, ensuring effective collaboration with clinical, corporate, and executive stakeholders, and fostering a culture of learning and improvement. The ideal candidate will have experience in patient safety and excellent communication skills, with a commitment to promoting psychological safety and continuous learning within their team.

Benefits

Flexible working options

27 days' annual leave

Generous NHS pension scheme

Excellent learning and career development opportunities

Cycle to Work and car leasing schemes

Wellbeing tools and services

Discounts at retailers and restaurants

Free parking across Trust sites

Qualifications

• Relevant experience in patient safety and/or governance.
• Leadership qualification or demonstrable equivalent experience.
• Excellent verbal and written communication skills.
• Experience in presentation and teaching.
• Dynamic, resourceful, and pragmatic.

Responsibilities

• Lead high-quality learning responses to patient safety incidents.
• Coordinate comprehensive patient safety reviews (PSRs) using human factors.
• Collaborate with stakeholders to embed a just culture.
• Deliver training on learning response methodologies.
• Present findings at internal forums.

Skills

Patient safety expertise

Leadership

Excellent communication

Analytical skills

Job description

Overview

This is an exciting role for a dynamic and resourceful individual who has a genuine interest and experience in patient safety and who is willing to further develop in this specialist field. The Learning Response Lead will work as part of a wider multi-disciplinary team across the organisation to ensure the delivery of robust patient safety learning responses; to investigate, review and analyse, using recognised tools encompassing principles of human factors and ergonomics, systems engineering, psychology, and recognised best practice. A high level of sensitive engagement with patients, families, staff, and others affected by incidents is expected. The post holder will work predominantly from home using virtual technology, with travel across organisational boundaries and regular face-to-face meetings as required. Our current head quarters base is in Bracknell (London House).

+ The post holder will lead high-quality learning responses to patient safety incidents, driving meaningful improvements in care across the Trust.

+ They will be responsible for coordinating and facilitating comprehensive patient safety reviews (PSRs), applying human factors and systems thinking alongside compassionate engagement with patients, families, and staff, ensuring sensitive and effective learning processes.

+ Collaborating with clinical, corporate, and executive stakeholders, they will embed a just culture and endorse psychological safety.

+ They will deliver training on our key learning response methodologies, supporting local teams to understand their application.

+ Presenting findings at key internal forums and influencing change at every level is pivotal to the role.

+ The postholder will support and inspire a culture of continuous learning and improvement in physical health, mental health, and children\'s services.

Working pattern

The postholder will work 37.5 hrs per week, ideally 7.5 hours a day (exclusive of breaks) over five days. This is currently a Monday to Friday job.

Responsibilities

• Lead high-quality learning responses to patient safety incidents and drive improvements in care across the Trust.
• Coordinate and facilitate comprehensive patient safety reviews (PSRs) using human factors and systems thinking with compassionate engagement.
• Collaborate with clinical, corporate, and executive stakeholders to embed a just culture and psychological safety.
• Deliver training on learning response methodologies and support local teams in applying them.
• Present findings at internal forums and influence change at multiple levels.
• Foster a culture of continuous learning and improvement across services.

Qualifications

1. Relevant experience in patient safety and/or governance and leading patient safety learning responses.
2. Leadership qualification or demonstrable equal level of understanding and experience.
3. Excellent verbal and written communication skills, report writing experience, and strong analytical skills.
4. Experience in presentation and teaching.
5. Dynamic, resourceful, pragmatic.

About Berkshire Healthcare

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated \'outstanding\' by the CQC, we are committed to providing the best possible care and to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Benefits

• Flexible working options to support work-life balance
• 27 days\' annual leave rising with service; option to buy/sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• Cycle to Work and car leasing schemes (including electric vehicles)
• Wellbeing tools and services
• Discounts at retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites