Learning Manager

L'Oréal; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

L'Oréal is seeking a Learning Manager for the UK & Ireland to drive a high-performance learning culture, partnering with senior leaders and delivering strategic learning across Marketing, Digital, IT, CA&E, Retail Design & Visual Merchandising and Sustainability.

You will manage the PD&L Apprentice and lead country-wide initiatives such as Connect, AI and DE&I upskilling, shaping the future of L'Oréal by developing the learning offer with ROI in mind.

Qualifications

• Strategic learning design experience with engaging learning experiences
• Strong project and campaign management across multiple priorities
• Excellent stakeholder partnership and influencing skills with senior leadership
• Data-driven mindset with analytical skills to measure impact
• Experience in budget management and leading others is a plus

Responsibilities

• Lead development and execution of functional learning pathways across multiple functions
• Identify learning needs and critical skills gaps for international or local levels
• Review learning needs with senior leaders and HR to ensure timely upskilling
• Allocate and track annual training budget and drive cost-effective solutions
• Lead Country Connect Campaign upskilling with HR, Reward, Leaders and Managers
• Roll out Country AI upskilling roadmap in partnership with CDMO, HR and leaders
• Lead Country Diversity, Equity & Inclusion upskilling roadmap with UK&I DEI Lead
• Oversee Soft & Business skills annual program with external suppliers
• Oversee data management and analytics for PD&L managed by Apprentice

Skills

Activation Excellence

Artificial Intelligence Fluency

Budget Management

Change Adoption Activation

Culture Transmission

Eventing

Facilitation

Learning Content Design

Job description

Learning Manager – UK & Ireland

As a trusted learning partner, you will drive a high-performance learning culture in the UK and Ireland, preparing our employees for growth with the critical skills they need now and in the future. Reporting to the People Development & Learning Director (PD&L) and managing a PD&L Apprentice, you will shape the future of L'Oréal by leading the development offer for a number of strategic functions in the business and lead Country-wide initiatives, such as Connect, AI and DE&I upskilling.

A DAY IN THE LIFE

• Lead the development and execution of functional learning pathways, including Marketing, Digital, IT, CA&E,Retail Design & Visual Merchandisingand Sustainability, in partnership with senior leaders across our Executive Leadership Team and the Senior Leadership Teams.
• Identifykey functional learning needs,anticipatingfuture development needs andidentifyingany critical skills gaps, toensure we have a learning offer in place to meet these, either at international or local level.
• Regularly review the learning needs for your populations, with senior leaders and HR, ensuring all in-scope employees areparticipatingin relevant andtimelyupskilling for their roles.
• Allocate,manageand track your annual training budget, ensuringstrongROIand drive cost-effective solutions.
• LeadtheCountryConnect Campaignupskilling,proactively partnering with HR, Reward,Leadersand Managers on the key performance processesacross the year.
• Lead,evolve and roll out our Country AI upskilling roadmap for the Augmented Employee, in partnership with our CDMO team, HR and leaders, building on theinternational PD&L frame to be tailored for our local market.
• Lead,evolve and roll out our Country Diversity,Equity&Inclusionupskilling roadmap, in partnership with the UK&I DE&I Lead.
• Lead our Soft & Business skills annual program,maintainingclose partnerships with our external suppliers,ensuring relevancy and an effective nominations process with the business.
• Oversee data management and analytics forPD&Lmanaged by thePD&L Apprentice,leveragingdata insights to inform strategic decision-making and drive keyLearninginitiatives.

Who You Are

We are looking for a strategic and collaborative learning professional who excels at turning business needs into engaging, learner-centric experiences. You are a trusted partner to senior leaders and are skilled at driving large-scale change initiatives. You have:

• Proven experience in strategic learning design and program development, creating engaging and impactful learning experiences, andfacilitatingpresentations,trainingor events in various learning formats.
• Strong project and campaign management skills,withthe ability to manage multiple priorities effectively.
• Excellent stakeholder partnership and influencingskills, capable of building strong relationships with senior leadershipand managing stakeholders in a matrix model.
• A data-driven mindsetwith strong analytical skills,to measure impact and inform decisions.
• Experience in budget management and leading others is a plus.

Role-specific Skills

• Activation Excellence: Designing activation plans to deploy the strategy at scale on the target scope, coordinating rigorously their execution from end to end, and monitoring results to adjust the plan when needed
• Artificial Intelligence Fluency: Leveraging knowledge of AI capabilities and limitations to work effectively with AI systems through appropriate task delegation, recommendation interpretation and human judgment aligned with regulations, L'Oréal values & ethics
• Budget Management: Creating and managing a budget to control the costs and profitability of a department or project
• Change Adoption Activation: Leveraging a network of advocates, key users, early adopters to spread knowledge and skills and sustain a momentum of adoption for engaging at scale and over time
• Culture Transmission: Sharing the specificities of L'Oréal culture without personal bias, respecting the group guidelines about our heritage & culture, showing how they concretely reflect on our ways of working and behaving, in an engaging way, with an intentional learning method, and with passion
• Eventing: Successfully planning, coordinating and executing digital, physical or hybrid events consistent with the Group’s standards and commitments
• Facilitation: Designing and delivering effective presentations, trainings or events, whatever the format (inclass, virtual class, livestreaming…), that engage the audience in understanding and learning about a new or existing topic
• Learning Content Design: Creating engaging and impactful learning experiences, by combining different techniques, contents, and using the right pedagogical tools

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here,you’llbe encouraged to try new things and take risks!)
• Real responsibility from day 1,there’sno sitting on the sidelines at L'Oréal
• An environment where people of every ethnicity, social background, age, religion,genderand sexual orientation as well as people with disabilities are accepted, can speak up, willthriveand are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.

Who We Are

L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

Join our 2,000+ strong global HR community and contribute to making L'Oréal one of the most inclusive, innovative and inspiring People Driven companies. With us, you'll foster a culture of individual care and DEI, build a skills-based organization, leverage technology for impactful people experiences and enable the Group's transformations. Ready for global impact? Explore our diverse and unique career paths Talent Acquisition, Learning, Rewards, HR data, HR tech, Transformation, and more.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.