Learning Management System Administrator

The Learning and Development Department as part of the People and Organisational Development Directorate leads and facilitates the development of all personnel based in Maidstone and Tunbridge Wells NHS Trust.

The Trust uses a Learning Management System (LMS) to deliver, monitor and report on training activity within the organisation. The post holder will support the Learning System and Compliance Manager and Learning Technologist in delivering an engaging range of development activities through the system and supporting the Kent & Medway Pathology Network in creating and maintaining a tenant site to house bespoke training.

30 Hours per week, Monday to Friday

Main duties of the job

You will have strong customer service skills, be able to manage a range of tasks with limited supervision, have sound organisational skills and be confident with the use of Microsoft products.

You will be liaising with a wide variety of staff in the role, such as dealing with ad-hoc system queries from staff, supporting facilitators to set up training activities and supporting managers in using the system to access the data they need to. You will also be responsible for carrying out essential data maintenance activities within the system to subsequently produce a schedule of reports throughout the month required for audit and assurance purposes.

The Trust is committed to developing its staff, and you will have the opportunity to develop new skills and knowledge to support career progression in a friendly and supportive environment.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working? We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits.
• Blue Light card eligibility.
• And more, additional benefits can be found in the benefits documents below.

Qualifications

Essential

• Educated to HND level or equivalent level of knowledge and experience.
• Advanced Excel qualification or ability to demonstrate advanced Excel skills.

Desirable

• Computing or IT qualification or an advanced working knowledge of Excel.

Experience

Essential

• Demonstrable experience of data administration and reporting.

Skills

Essential

• Computer literate with advanced skills in Microsoft Word and Excel.
• Ability to interpret complex data and translate into understandable formats such as tables and graphs.
• Excellent report writing skills including production of action plans.
• Ability to establish and manage effective working relationships with staff at all levels plus external organisations.

Desirable

• Ability to use and maintain a Learning Management System (LMS) preferably Totara.
• Ability to facilitate change influencing managers and staff.