Learning, HR & OD coordinator

Hoople; Hereford; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

Join Hoople as a Learning, HR & OD Coordinator in Hereford, where you will play a vital role in supporting the HR & OD service with a variety of administrative tasks. This permanent, full-time position offers a competitive salary, the chance to participate in a Level 3 apprenticeship, and an opportunity to make a positive impact on workplace culture. Enjoy a collaborative team environment that values creativity and flexibility, with generous benefits including annual leave and pension schemes.

Benefits

Generous Annual Leave

Flexible working arrangements

Employee Assistance Programme

Professional membership fees payment

Pick your perks

Qualifications

• Experience in organisational and administrative roles.
• Strong communication skills, both written and verbal.
• Positive and flexible team-player attitude.

Responsibilities

• Coordinate training, wellbeing events & induction programmes.
• Manage data, undertake evaluations and reporting.
• Support wider HR & Health & Safety projects.

Skills

Organisational abilities

Attention to detail

Communication skills

Problem-solving

IT skills

Data interpretation

Team-player attitude

Interest in learning and development

Education

Level 3 Learning & OD or Level 3 administration apprenticeship

Tools

MS Office

Digital systems

Job description

About The Role
Contract: Permanent
Salary: HC05 £ 25,183- £27,269
Hours: 37
Location: Hereford
Closing Date: 30/06/2025
Interview Date: 07/07/2025

Join us as a Learning, HR & OD Coordinator
Are you organised, efficient, creative, and ready to juggle a variety of tasks with a smile? If so, we’d love to have you on our team!
We’re looking for a permanent, full-time Learning, HR & OD Coordinator (37 hours per week) to support our vibrant HR & OD service. You’ll play a key role in keeping our busy Learning & OD team running smoothly, taking on a range of day-to-day admin duties, including your own administrative portfolio.
What you’ll be doing:
From sourcing training providers and managing event logistics, to keeping our intranet fresh and responding to inbox queries, no two days will be the same! You’ll be hands-on with:

• Coordinating training, wellbeing events & induction programmes
• Supporting work experience & careers fairs
• Maintaining systems, managing data and undertaking evaluations and reporting
• Supporting and providing cover for wider HR & Health & Safety projects
• Helping us deliver creative L&OD campaigns & events

You’ll also have the chance to get involved in a variety of initiatives across:

• Leadership & performance development

• Coaching & mentoring
• Equality, diversity & inclusion
• Workforce wellbeing & engagement
• Talent management & cultural change

Skills we’re looking for:

• Excellent organisational and administrative abilities

• Strong attention to detail
• Confident communicator - written and verbal
• Creative flair and problem-solving mindset
• Comfortable managing multiple priorities and deadlines
• Good IT skills - including experience with MS Office and digital systems
• Ability to use and interpret data and produce highlight presentations and reports
• A positive, flexible, team-player attitude
• Interest in learning, people development & organisational culture

Why join us?
You’ll be part of a small but mighty team that values creativity and fresh ideas. This is a new role so it will be an opportunity to shape and develop the role, and we’ll empower you to do that. The role will support in person events at anyone of our council offices across Herefordshire, but mainly our Plough Lane offices, where you can also choose to work from. Most of the role will be spent working remotely.
We are offering the opportunity for the successful post holder to work towards a Level 3 Learning & OD or level 3 administration apprenticeship while you earn. If that sounds exciting, let us know! (And if not, that’s fine too — we still want to hear from you.)
If you’re ready to help us shape an inclusive, positive, and thriving workplace culture apply now. We can’t wait to meet you!
Benefits of working for Herefordshire Council:
A competitive salary, generous holiday entitlement, and access to our contributory pension andstaff benefits scheme, which includes:

• PensionScheme Enrolment in the Local Government (LGPS)
• Generous Annual Leave:31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
• Flexible working:flexi-time, job-share, part-time hours and, in some instances, home working
• Employee Assistance Programme:24/7 access to support and counselling
• Payment ofprofessional membership fees
• Pick your perks– our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
• Those who indicate in their supported statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families. This is part of our pledge to support the Armed Forces Covenant;
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supportingyoung people leaving our care.

Please refer to the Job Description and Person Specification for more details of this role.
To apply, please submit your CV and complete thesupporting statement within the application form, referring to the job description & person specification, detailing how you meet the specific requirements of the role.
The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more:
Herefordshire Council Plan 2024-28