Learning Experience Specialist 12 Month FTC Glasgow

NFU Mutual; Glasgow; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Join NFU Mutual as a Learning Experience Specialist to enhance their learning strategy. Collaborate with HR and business experts to create impactful learning experiences that drive business success and personal development. This role offers a supportive culture, attractive salary, and hybrid working options.

Benefits

Contributory pension scheme

Annual bonus

25 days annual leave + bank holidays

Family Friendly policy

Access to savings at High Street brands

Monthly gym membership contribution

Health and wellbeing plan

Volunteering day each year

Employee discounts on insurance policies

Life Assurance cover

Qualifications

• Proficient in implementing instructional design principles.
• Experience in creating effective learning pathways.
• Ability to build strong relationships with stakeholders.

Responsibilities

• Design, develop, and evaluate innovative learning solutions.
• Create engaging blended learning experiences.
• Monitor development and delivery of learning solutions.

Skills

Instructional design

Communication

Collaboration

Relationship building

Content creation

Emerging technologies

Job description

Learning Experience Specialist 12 Month FTC

Region: Scotland

Location: Glasgow

Contract type: Fixed Term Contract

Reference number: HRDI01237

Working pattern: Full-time

Salary: Up to £45,000 + 17.5% annual bonus + benefits package

Learning Experience Specialist 12 Month FTC

• Enhance and enable the delivery of NFU Mutual’s learning strategy.
• Create impactful learning experiences that drive business success and personal development.
• Hybrid working options available, up to 80% homeworking from our Head Office in Stratford-upon-Avon or one of our Regional Service Centres (York, Glasgow, Bristol and Belfast)

About the role

Are you ready to continue to drive NFU Mutual’s learning strategy? We are a team of experienced Learning Experience Specialists who have already made significant strides in driving innovative learning within NFU Mutual and you will be joining and working alongside some of the best in the field to continue this vision.

As a Learning Experience Specialist, you’ll work in partnership with HR colleagues and business experts to design, develop, deliver, and evaluate innovative and commercially effective learning solutions. Your efforts will enhance the skills and knowledge of personnel, enabling the delivery of NFU Mutual’s learning strategy both now and in the future.

Creating engaging, high-quality blended learning experiences in-line with the learning strategy, you’ll collaborate with business subject matter experts (SMEs) and utilise innovative learning technologies to achieve business objectives. You’ll plan, design, communicate, and monitor the development and delivery of agreed learning solutions within the established timelines, ensuring they meet business deliverables, learning objectives and are aligned to the learning strategy. You will provide to the stakeholder regular progress reports against timelines and as required escalate risks to the Learning Manager. You’ll work closely with SMEs to understand the learning content and requirements scripting storyboards, developing porotypes and creating the final product, demonstrating commercial viability by delivering a blended learning solution. For those modules that are in person you will facilitate delivery, be it virtual or face to face.

Embracing continuous improvement, you’ll regularly review learning solutions to ensure they remain market-leading and accessible to all personnel, including those with neurodiverse needs.

About you

You’re proficient in implementing instructional design principles to create effective learning pathways and experiences using design thinking as an approach. Your expertise in designing learning experiences that prioritise the needs and preferences of learners is essential for this role.

You have a proven ability to build strong, influential, and collaborative relationships with both internal and external stakeholders, including senior-level executives, and are comfortable presenting to people at all levels.

Your experience in the design, development, delivery, and evaluation of modern learning solutions and content is crucial. This includes online/e-learning modules, instructor-led materials, job aids, face-to-face and live online experiential delivery and ideally, multimedia products such as video, graphic design, and audio training materials.

To join our team, you must also have:

• Excellent written communication skills that enable you to create storyboards and scripts in partnership with subject matter experts.
• Excellent verbal communication skills that allow for relationship building and facilitation of learning interventions
• Excellent and effective collaboration skills.
• Knowledge of emerging technology trends for content creation, including web-based learning platforms, social learning, gamification, virtual reality, and augmented reality.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding:

• Up to £45,000 depending on experience
• Annual bonus (up to 17.5% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan- cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteerin the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance coverof 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We’reone of the UK’s leading general insurance and financial services companies. For over 110 yearswe’veput our customers at the heart of everything we do.Ourpeopleare just as important to us.

Wepride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Centenary House
69 Wellington Street
Glasgow
G2 6HG

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.