Learning Experience Designer, Advertising Trust Operations

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Learning Experience Designer to revolutionize their learning ecosystem through innovative solutions. This role focuses on integrating AI capabilities to enhance content creation and learner experiences. You will collaborate with experts to identify learning goals, develop quality assessment frameworks, and monitor key performance indicators. Join a motivated and collaborative team that values creativity and data-driven insights, and make a significant impact on the learning landscape.

Qualifications

• 3+ years of program or project management experience.
• Strong instructional design skills, including adult learning principles.
• Experience implementing process improvements using data and metrics.

Responsibilities

• Lead the transformation of the learning ecosystem through innovative solutions.
• Collaborate with stakeholders to identify learning goals and outcomes.
• Develop scalable quality assessment frameworks and monitor KPIs.

Skills

Program Management

Project Management

Data Analysis

Instructional Design

Stakeholder Management

Process Improvement

Education

Bachelor's Degree

Tools

Excel

SQL

Vyond

Camtasia

Storyline/Articulate

Adobe

Job description

Learning Experience Designer, Advertising Trust Operations

Amazon is investing heavily in building a world-class advertising business, responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses, driving long-term growth. We deliver billions of ad impressions and millions of clicks daily, creating world-class products with a motivated, collaborative, and entrepreneurial team.

Key Job Responsibilities

This role will lead the transformation of the organization's learning ecosystem through innovative solutions and strategic leadership, focusing on integrating AI and LLM capabilities to revolutionize content creation and learner experiences. The primary architect of next-generation learning solutions, developing predictive quality models and automated systems to streamline workflows and proactively address learning gaps through data-driven insights.

1. Collaborate with subject matter experts, stakeholders, and other learning experience designers to identify learning goals and outcomes.
2. Understand learner roles deeply to ensure solutions meet their needs.
3. Stay updated on developments in learning science, design, and technology.
4. Develop scalable quality assessment frameworks, implement metrics to measure training impact, and target reductions in development cycle time and improvements in learner proficiency.
5. Utilize expertise in authoring tools and agile methodologies to enhance instructional design processes.
6. Monitor and analyze KPIs regularly to ensure data integrity and process improvements.
7. Advance the organization's learning capabilities through innovative video production and impactful training modules, establishing an AI-first approach that balances automation with pedagogical excellence.
8. Use ID tools such as Vyond, Camtasia, Storyline/Articulate, and Adobe to build content.

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• 3+ years of experience working cross-functionally with tech and non-tech teams
• 3+ years of implementing process improvements using data and metrics
• Bachelor's degree
• Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL
• Experience defining program requirements and leveraging data for improvements
• Strong instructional design skills, including adult learning principles, micro-learning, assessment design, adaptive learning, gamification, and social learning.

PREFERRED QUALIFICATIONS

• 3+ years of leading end-to-end delivery and communicating results to senior leadership
• 4+ years of process improvement experience
• Stakeholder management experience across organizational levels
• Experience in process building, project management, and scheduling
• Understanding of AI content generation, validation, hybrid development, AI bias, and quality control

Our inclusive culture empowers Amazonians to deliver the best for our customers. If you need accommodations during the application or onboarding process, please visit this link. For region-specific inquiries, contact your Recruiting Partner.