Learning & Development Service Manager

Forward Leeds; Spennymoor; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking organization dedicated to transforming lives through comprehensive support services. As a Service Manager, you'll lead initiatives that address mental health, substance use, and homelessness, ensuring vulnerable individuals receive the assistance they need. This role offers a unique opportunity to make a significant impact in the community while benefiting from generous annual leave, training opportunities, and a supportive work environment. If you're passionate about making a difference and want to be part of a team that values diversity and inclusivity, this is the role for you.

Benefits

Generous annual leave

Annual leave purchase scheme

Enhanced occupational sick pay

Employer pension contributions

Death in service benefit

Free Will writing

Eyecare vouchers

Blue light card discounts

Training and development opportunities

Flexible working and family-friendly policies

Qualifications

• Experience in managing community services and staff.
• Understanding of mental health and substance use issues.

Responsibilities

• Oversee community Criminal Justice Services and manage staff.
• Collaborate with health practitioners to support vulnerable individuals.

Skills

Management Skills

Mental Health Awareness

Substance Use Knowledge

Community Engagement

Education

Degree in Social Work or Related Field

Professional Qualification in Management

Job description

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people from getting the support they need to live a life they value. We address poverty and disadvantage in communities through mental health, drug and alcohol support, housing, and related services.

We operate nearly 200 services across England with almost 3,500 staff and volunteers supporting around 125,000 people annually.

As we integrate our systems and processes following the merger, some roles are still branded under 'Humankind'. Full integration of our recruitment systems is planned for next year.

About The Role

We are seeking a Service Manager for our Liaison and Diversion Service, covering Durham and Cleveland Constabulary areas. The service collaborates with mental and physical health practitioners and other partners to act as a referral point and provide assertive follow-up for vulnerable men, women, and young people identified at arrest.

This includes considerations of physical and mental health, substance use, and homelessness. The goal is to support individuals to engage with community and support agencies, reducing their contact with the criminal justice system.

The role also includes responsibilities for the Cleveland Dependency and Recovery, and Durham Footsteps services, which support people on Probation. You will oversee these community Criminal Justice Services, manage staff, and develop high-quality support services.

For full person specification and job details, please visit this link. If viewing on Indeed, note that the link may not work; please apply via our careers page to view the full job description.

The advertised salary reflects the full earning potential; starting salaries allow for pay progression within the band.

If you are passionate about making a difference, we want to hear from you! Join Waythrough and contribute to transforming lives.

What We Offer

• Generous annual leave (27 days plus bank holidays, increasing to 32 after 1 year)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Employer pension contributions
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discounts
• Training and development opportunities
• Flexible working and family-friendly policies
• Wellbeing programs and support networks

Waythrough (formerly Humankind) is an equal opportunities employer. We value diversity and encourage applications from all backgrounds, including those with lived experience of substance use. For application support, contact [e-mail].