Learning & Development Coordination Administrator Apprentice

The Parliamentary and Health Service Ombudsman; Manchester; On-site; GBP 18,000 - 22,000; Full time

Job summary

A public service organization in Manchester is seeking a Learning and Development Coordination Administrator Apprentice to support staff development and manage educational programs. The role requires strong administration skills, customer service excellence, and the ability to manage competing priorities. As part of the position, you'll have the opportunity to pursue a Level 3 apprenticeship, funded by the organization.

Benefits

Industry recognized qualification

20% off the job training funded by employer

Qualifications

• Experience in providing detailed administrative support, ideally to an L&D/HR team.
• Ability to manage competing priorities and stakeholders effectively.
• Experience in delivering training sessions both face to face and virtually.

Responsibilities

• Support performance and career development of team members.
• Manage a learning management system.
• Deliver corporate induction sessions for new starters.

Skills

Administration support

Stakeholder management

Customer service

Learning management system management

Education

Interest in completing Level 3 apprenticeship

Tools

Totara

Job description

26 October 2020 10:00am

Length of contract Permanent

Location Manchester

About us

We are the final stage for complaints about the NHS in England and public services delivered by the UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right.
Our service is free for everyone.

About the role

As the Learning and Development Coordination Administrator Apprentice you will be part of a fast-paced team which supports the performance and career development of everyone in our organisation. You will have experience of providing detailed and thorough administration support, ideally to an L&D/HR team and able to accurately manage a learning management system (we currently use Totara).

The successful candidate will need to manage competing priorities and stakeholders to meet tight deadlines, whilst providing customer service excellence as we plan, deliver, and evaluate training and development activities across our exciting new L&D curriculum. You will be the face of our corporate induction sessions and able to deliver sessions both face to face and virtually, helping to welcome new starters into the organisation and start them on the pathway to develop their careers.

A long side the day to day activities, you will also have the opportunity to complete an industry recognised qualification in the form of a level 3 apprenticeship (relevant topic to be agreed depending on your career aspirations). This will involve 20% off the job training, which will be completed in work time and funded by the organisation.

How to apply

Please submit your CV & Supporting Statement byMonday 26th October 2020 at 10:00am

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