Learning & Development Co-ordinator

Maximum ManagementFrazer Jones USA; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading professional services firm in London is seeking an Administrator to support Learning & Development activities. Key responsibilities include managing course bookings, developing learning materials, and providing travel support. The ideal candidate will have experience with SAP SuccessFactors, excellent organizational skills, and a strong interest in L&D. This role requires flexibility in working hours and strong attention to detail.

Qualifications

• Experience within a professional services firm or professional body.
• Demonstrable interest in Learning and Development.
• Excellent attention to detail.

Responsibilities

• Take ownership for all administration relating to L&D events and learning activities.
• Administer and monitor course bookings and promote courses to staff.
• Collaborate with the L&D Team to maintain the training module of the HR information system.

Skills

Experience in SAP SuccessFactors people learn module

Excellent customer service and communication skills

Excellent organisational skills

Time management skills

Experience in event management

Flexible with working hours

Tools

Microsoft Office suite

Learning Management System (LMS)

Job description

Key Responsibilities

• Take ownership for doing all administration relating to L&D events and learning activities, including webinars and e-learning modules.
• Administer and monitor course bookings and be responsible for the promotion of courses to relevant staff in order to ensure maximum take-up of training places.
• Assist in developing and disseminating learning materials, training handouts and briefings.
• Liaise with our travel agents to make any travel arrangements for course delegates (flights, hotels and taxis).
• Arrange for set-up of rooms and events in London where we are running our core development programmes.
• Monitor feedback.
• Record and process invoices relating to all L&D activity.
• In collaboration with the Knowledge Management team, manage the scheduling of technical training programmes.
• Monitor the take-up of training, profile and attendance rates of participants, quality and evaluation.
• Produce a monthly summary of training activity including key statistics by geography.
• Provide the first point of contact for L&D queries.
• In collaboration with the L&D Team, maintain the team’s pages on the Intranet.
• Collaborate with the L&D Team and Senior HR Systems Manager to maintain and develop the training module of the HR information system.
• Maintain accurate Continuing Professional Development (CPD) records.
• Manage e-learning systems for compulsory compliance courses, language courses and any other e-learning system we run.
• Provide travel booking and logistics support to the L&D team in conjunction with the firm’s nominated travel agent.
• Any other ad hoc duties as and when required.

Key Skills & Experience Required

• Experience in SAP SuccessFactors people learn module.
• Demonstrable interest in L&D.
• Experience within a professional services firm or professional body.
• Excellent customer service and communication skills, dealing with people and tasks in a professional, polite and considerate manner.
• Excellent organisational, time management and administrative skills.
• Ability to take ownership and deliver all administrative tasks in a proactive manner.
• Some experience in event management advantageous.
• Excellent attention to detail.
• Conversant with Microsoft Office suite.
• Exposure to an LMS useful.
• Flexible with regard to working hours (normal office hours are seven working hours between 9.30am and 5.30pm; however, some L&D events are held outside normal working hours).

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.