Virgin Active is committed to changing people's lives for the better through wellness. Our team is dedicated to delivering a unique leisure and relaxation experience across all our clubs. We pride ourselves on incorporating Virgin Active values and ensuring the highest Brand Standards, so our members can enjoy the finest facilities and service.
We are seeking a Learning and Development Assistant to join our People Team. This role involves supporting the coordination and smooth operation of training courses and learning events throughout the business.
The Role
- Book rooms and organize logistics for training sessions and courses.
- Manage course bookings using our Learner Management System (LMS).
- Communicate course details to learners, track attendance and completion.
- Maintain training records and systems, including issuing certificates.
- Respond to training queries via the Learning Locker inbox.
- Support the L&D team with reporting, purchase orders, and administrative tasks.
Experience
- Passion for L&D, service, safety, and upholding brand standards.
- Strong organizational skills and attention to detail.
- Understanding of the learner journey and L&D offerings to coordinate bookings effectively.
- Willingness to learn and manage the LMS platform confidently.
- Service-oriented mindset to support clubs and learners.
- Ability to track learner progress from attendance to certification.
- Excellent communication and relationship-building skills.
- Proactive, enthusiastic, and able to work independently.
- Team player with confidence in engaging stakeholders at all levels.
Our Perks
- 25 days annual leave plus a Celebration Day.
- Access to The Peoples Pension (3%) or Scottish Widows Pension (up to 5% matching).
- Complimentary Virgin Active membership for you and a buddy, plus free membership for your children (Club V).
- Private Dental and Healthcare Insurance.
- Life Assurance (4x salary).
- Discounts on Virgin Active services, guest passes, and PT sessions.
- Join the Virgin Family for discounts across Virgin Group companies.
- 20% off food and drinks at KAUAI branches within clubs.
- Access to Salary Finance for loans and savings support.
- 4 free counselling sessions via BUPA Employee Assistance Program.
- Partnered with Dexters for complimentary rental services.
- Online discounts through ePoints.
- Discounts on Academy courses trained by top instructors.