Learning Deployment Specialist

BT Group; London; On-site; GBP 50,000 - 65,000; Full time

Job summary

Join a leading company as a Deployment Specialist, focusing on developing and deploying Learning and Development products. Collaborate with stakeholders, manage projects, and enhance colleague experiences using Agile methodologies. Enjoy a supportive culture and diverse working environment.

Benefits

10% on-target bonus

Enhanced family leave

Enhanced women’s health support

25 days annual leave

24/7 virtual GP appointments

Two weeks' carer’s leave

World-class training and development opportunities

Option to join BT Shares Saving schemes

Qualifications

• Experience supporting learning product development from scoping to deployment.
• Ability to manage project governance and risks throughout the project lifecycle.

Responsibilities

• Work as part of delivery squads to deploy learning and development products.
• Collaborate with stakeholders to translate needs into product requirements.
• Create, prioritize, and maintain the product backlog.

Skills

Agile methodology

Project governance

Stakeholder management

Continuous improvement

Job description

Learning Deployment Specialist

Posting Date: 17 May 2025

Function: HR

Unit: HR

Location: One Braham (4140), London, United Kingdom

Job Title: Deployment Specialist

Locations: Birmingham, Bristol, London, Manchester

Join BT as a Deployment Specialist

About People & Culture Team

The BT People and Culture team is dedicated to fostering an inclusive, innovative, and engaging work environment where every employee can thrive. We focus on attracting, developing, and retaining top talent, ensuring that our workforce is equipped with the skills and support needed to drive our business forward. By championing diversity & wellbeing, promoting continuous learning, and delivering value for our organization, we create a culture that empowers our people to deliver exceptional results for our customers and communities. Aligned with BT's vision to "connect for good," we amplify the power of people and technology to help solve some of the UK’s biggest challenges and build meaningful connections.

Role Overview

The Deployment Specialist plays a crucial role in the development and deployment of Learning and Development products across the portfolio, leading or supporting Senior Product Owners in managing complex programmes. A strong focus on customer centricity is essential to ensure all supported products address business challenges and drive sustainable value for BT Group.

What you'll be doing

1. Work as part of delivery squads, providing expertise in deploying learning and development products and applying agile methodology to enhance colleague experiences across BT Group.
2. Collaborate with stakeholders to identify needs and translate them into product requirements and user stories.
3. Support product definition, scoping, design, development, and deployment.
4. Provide project governance and risk management.
5. Create, prioritize, and maintain the product backlog.
6. Gather feedback continuously from users and stakeholders to refine products.

Skills and Experience

1. Experience working with stakeholders to identify needs and translate them into requirements and user stories.
2. Experience supporting learning product development from scoping to deployment.
3. Proficiency in Agile methodology, working in sprints, and adapting plans accordingly.
4. Ability to manage project governance and risks throughout the project lifecycle.
5. Experience managing multiple projects from initiation to impact measurement.
6. Skill in maintaining and prioritizing product backlogs.
7. Commitment to gathering feedback and driving continuous improvement.

Benefits

• 10% on-target bonus
• From January 2025, enhanced family leave: 18 weeks full pay, 8 weeks half pay, 26 weeks statutory rate, applicable to all parents.
• Enhanced women’s health support including menopause, screenings, and period care.
• 25 days annual leave (plus bank holidays), increasing with service.
• 24/7 virtual GP appointments for UK colleagues.
• Two weeks' carer’s leave.
• World-class training and development opportunities.
• Option to join BT Shares Saving schemes.

Additional Points

Roles are listed as full-time, but flexible working arrangements such as job sharing or reduced hours are welcome. Reasonable adjustments for the application process can be provided upon request. We encourage applicants from diverse backgrounds, including women, disabled individuals, LGBTQ+, neurodiverse, and ethnic minorities, to apply even if they do not meet every qualification, as we value diverse experiences and perspectives.