Learning Coordinator

JR United Kingdom; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global Skills and Talent Development Corporation is seeking a dedicated customer service point of contact in London. The role involves managing event logistics for training sessions and providing support for Learning Subscriptions. Ideal candidates will possess excellent communication, organizational, and project management skills, with knowledge of virtual training platforms.

Responsibilities

• Act as a dedicated customer service point of contact.
• Manage event coordination for onsite and virtual training.
• Support Learning Subscription reporting and management.

Skills

Excellent written communication skills

Excellent verbal communication skills

Exceptional presentation skills

Knowledge of virtual delivery platforms

High organizational skills

Ability to multitask

Working knowledge of project management tools

Project management skills

Job description

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NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.

Job Description

● Dedicated customer service point of contact

● Event management and coordination for onsite delivery, open enrollment and virtual training enrollment

● Learning Subscription enrollment key and Named Participant access support

● Learning Subscription reporting and support

● Learning Subscription consumption management support

● Trouble ticket support associated with training services

● Serve as the interface between the customer needs/requirements/requests and broader services organization; document offering specifications and communicate necessary details to respective customers

● Collaboration with partners to disseminate information around Learning Subscription updates and create broader awareness of training availability and functionality

Required Skills

● Excellent written and verbal communication skills

● Exceptional presentation skills with knowledge of virtual delivery platforms (zoom, google meets, skype, etc).

● High standard of organizational skills including attention to detail and ability to multitasking

● Working knowledge of project management tools and methodologies

● Excellent project and program management skills

Other Requirements

● Candidate needs to pass UK Security clearance

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.