Learning and Organisational Development Administrator-Surrey Down H&C

Surrey Downs Health & Care Partnership; Epsom; On-site; GBP 25,000 - 27,000; Full time

Job summary

An established industry player is seeking a proactive Learning and Organisational Development Administrator to support their dynamic team. In this pivotal role, you will provide essential administrative support to ensure the successful delivery of training programs for healthcare staff. Your organizational skills will be key in maintaining effective training sessions, managing bookings, and liaising with various teams. This is a fantastic opportunity for someone passionate about supporting professional development within a caring environment. If you thrive in a collaborative setting and enjoy helping others succeed, this role is perfect for you.

Qualifications

• Good understanding of verbal and written English and Mathematics.
• Experience in a training administrative role.

Responsibilities

• Assist with administrative functions of the Learning & Development Team.
• Support the smooth running of all training sessions.
• Monitor booking cancellations and coordinate with the team.

Skills

Microsoft Office Software

Administrative Skills

Communication Skills

Organizational Skills

Full UK driving license

Education

GCSE Grade C in English and Mathematics

Administrative Qualification

Tools

IT Solutions

Job description

Employer: Surrey Downs Health and Care

Employer type: Public (Non NHS)

Site: Horizon Town, Epsom

Salary: £25,329 - £26,958 Pro Rata per Annum inc Fringe HCAS

Salary period: Yearly

Closing: 19/02/2025 23:59

Surrey Downs Health and Care

Learning and Organisational Development Administrator - Surrey Downs H&C

NHS AfC: Band 3

Job Overview

Surrey Downs Health & Care

Are you an organized and proactive individual with a passion for supporting learning and organisational development?

We are looking for a Learning and Organisational Development Administrator to join our team at Surrey Downs H&C. In this pivotal role, you will provide vital administrative support to the Learning & Development Team, ensuring the smooth delivery of training programs for Health Care Assistants, Registered Nurses, and other staff.

This role is integral to maintaining the professional development of our staff, ensuring all training sessions are well-organized and effectively delivered. If you thrive in a dynamic environment and enjoy supporting others to succeed, we’d love to hear from you!

Main Duties of the Job

1. Assist with administrative functions of the Learning & Development Team.
2. Record the internal non-medical courses delivered for the Health Care Assistants/Registered Nurses.
3. Liaise with the Communication Team to advertise the training dates on the Intranet.
4. Liaise with the Education Team to input training dates into the online booking system to enable bookings.
5. Liaise with teams to advertise the training dates.
6. Assist with training days to ensure effective facilitation of training sessions.
7. Support the team in administrative and clerical work.
8. Set up an electronic delegate list of all training days to allow monitoring/maintaining the attendance list.
9. Send out an e-confirmation letter to all the delegates prior to each training day.
10. Monitor booking cancellations by reallocating places that have been cancelled.
11. Prior to each training day, coordinate with the Lead to discuss the number of delegates and rescheduling dates if the attendance is below the minimum required number.
12. Escalate capacity issues ahead of time to facilitators and plan for additional sessions.
13. Support the Learning & Development Team in the smooth running of all training, preparing all training resources/relevant workbooks before each session.
14. Follow up with non-attendees and update the system with this information to ensure accurate and up-to-date record keeping.

Working for Our Organisation

Surrey Downs Health and Care delivers care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services, and our innovative partnership of local NHS organisations.

Surrey Downs Health and Care has a track record of providing person-centered care that goes beyond organisational boundaries to do what is best for the individual.

Detailed Job Description and Main Responsibilities

For a comprehensive overview of the role and its requirements, please refer to the attached Job Description and Person Specification.

Person Specification

Qualifications

• Good understanding of verbal and written English and Mathematics to at least GCSE Grade C.
• Administrative Qualification.

Experience

• Experience in a training administrative role.
• Previous experience of using IT solutions to streamline administrative processes.
• Previous NHS experience.

Skills

• Proficient in Microsoft Office Software, including Word, Excel, and PowerPoint to Intermediate level.
• Full UK driving license.