Learning and Development Specialist

Maison Estelle; Witney; On-site; GBP 35,000 - 38,000; Full time

Job summary

A leading company in hospitality is seeking a Learning and Development Specialist to support employee growth by designing impactful training experiences. The role requires 2-3 years of L&D experience, excellent communication skills, and an ability to manage multiple priorities in a fast-paced environment. Offering a competitive salary of up to £38,000, plus additional service charge, this position emphasizes personal and professional development with a supportive team culture and various perks.

Benefits

Exclusive staff rates and F&B discounts

Biannual company socials

Birthday gifting program

Daily stocked Smart Fridges

Career development forums

28 days holiday plus bank holidays

Uniform provided and serviced

Onsite seamstress support

Qualifications

• 2-3 years of experience in L&D roles managing the learning cycle.
• Proven track record of facilitating learning sessions for groups.
• Ability to balance training delivery and administrative tasks.

Responsibilities

• Design and deliver learning experiences to enhance performance.
• Engage with stakeholders at all levels and facilitate discussions.
• Analyze feedback and track learning outcomes.

Skills

Communication

Interpersonal Skills

Emotional Intelligence

Data Analysis

Facilitation

Organizational Skills

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor is also a ‘hosted home’, bringing people together that have plenty to say and nothing to prove.

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As a Learning and Development Specialist, you will support the growth of our people by designing and delivering effective learning experiences that drive performance and engagement.

Do you have 2–3 years of experience in an L&D Consultant or Specialist Trainer role, confidently managing the full learning cycle—from scoping to delivery and evaluation? Do you have a strong track record of facilitating impactful learning sessions for groups of 15–30 people, encouraging discussion and engagement?

The on target earning potential for this role is £38,000 / per annum - comprising a base salary of £35,000, plus a qualified estimate of £3,000 in service charge.* As a member of the Estelle team, you will also enjoy a fantastic range of perks, benefits and rewards.

Here's a bit more detail on what we see you doing in this role:

As a Learning and Development Specialist, you will support the growth of our people by designing and delivering effective learning experiences that drive performance and engagement. You’ll build strong relationships across all levels of the business, confidently engaging with senior leaders and team members alike. Whether facilitating group sessions or coaching individuals, you’ll bring clarity, structure, and a thoughtful approach to every interaction.

You’ll stay up to date with evolving L&D trends, continuously looking for ways to improve our learning offer. In a fast-paced environment, you’ll manage multiple priorities with a calm and solutions-focused mindset. You’ll be confident using data to inform your decisions, and comfortable having honest conversations when needed—always with professionalism and empathy.

Please note this role will be fully on site at our Oxfordshire site.

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As a Learning & Development Specialist:

• You build strong, trusting relationships across all levels and are confident in influencing senior stakeholders.
• You’re a lifelong learner who’s passionate about development—both your own and others’—and stay curious about emerging trends in L&D.
• You have excellent communication, interpersonal, and emotional intelligence skills; you're warm, approachable, patient, and genuinely curious.
• You’re comfortable leading a room, facilitating discussions, and delivering engaging sessions to groups of varying sizes.
• You thrive in fast-paced environments, able to balance competing priorities with a can-do attitude and strong organisational skills.
• You’re confident navigating difficult conversations and resolving conflict with professionalism and empathy.
• You have strong attention to detail and enjoy working with data—analysing feedback, tracking progress, and reporting on outcomes.

Who we are looking for:

• 2–3 years of experience in an L&D Consultant or Specialist Trainer role, confidently managing the full learning cycle—from scoping to delivery and evaluation.
• A strong track record of facilitating impactful learning sessions for groups of 15–30 people, encouraging discussion and engagement.
• Experience balancing regular training delivery with project-based work and administrative responsibilities.
• A proven ability to support and coach leaders in developing their teams and fostering high performance.
• Confidence in communicating and ensuring alignment with policies and procedures.
• Practical experience managing Learning Management Systems and coordinating with external providers.
• Familiarity with early careers programmes (e.g., graduate schemes, apprenticeships, industrial placements) is a bonus, but not essential.
• Strong working knowledge of Microsoft Excel, Word, and PowerPoint.

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What’s in it for you?

The on target earning potential for this role is £38,000 / per annum - comprising a base salary of £35,000, plus a qualified estimate of £3,000 in service charge.* As a member of the Estelle team, you will also enjoy a fantastic range of perks, benefits and rewards:

AtEstelle, we prioritise your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Birthday Wheel surprises. Nurture your well-being with stocked colleague spaces and daily Smart Fridges. Engage in forums shaping The Estelle Way and utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you arevalued,supported, andcelebrated.

Here atEstelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across sister properties.
• Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners).
• Colleague spaces stocked with food, drinks and locally sourced coffee.
• Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend-a-friend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

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*About gratuities & service charge:

• Service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2025, our full-time employees can expect to receive around £3,000 in addition to their annual salary.