Learning and Development Operational Lead | London, UK

XPS Pensions; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Learning and Development Operational Lead, where you will play a crucial role in designing and implementing innovative learning programmes. This exciting position offers the opportunity to engage with diverse stakeholders and manage a high-performing team in a vibrant, inclusive environment. As part of a leading consulting firm in the pensions sector, you will contribute to fostering a culture of continuous learning and development. With hybrid working options and a comprehensive benefits package, this role is perfect for those looking to make a meaningful impact in their career.

Benefits

Competitive salary

Annual discretionary Bonus Scheme

25 days holiday plus flexibility

Flexible Bank holidays

Pension scheme

Healthcare cash plan

Flexible Benefits Scheme

Life Assurance cover

Employee Assistance Programme

Paid volunteering day

Qualifications

• Experience in building and delivering learning programmes in Professional Services.
• Excellent digital skills and knowledge of Learning Management Systems.

Responsibilities

• Design and implement learning programmes to meet business needs.
• Manage relationships with 3rd party suppliers for enhanced learning options.

Skills

Building learning programmes

Digital skills

Stakeholder management

Learning Management System experience

Data analysis

Education

Relevant qualifications in Learning and Development

Tools

Learning Management System

Web-based applications

Job description

Learning and Development Operational Lead

Learning and Development Operational Lead

Learning and Development Operational Lead

Learning and Development Operational Lead

Senior Consultant grade

Any XPS Office Location

Hybrid

Full Time

12 Months Fixed Term Contract

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential .

Our Central Functions Learning and Development team continues to grow and we are now looking for an experienced Learning and Development Operational Lead to join one of our vibrant offices with hybrid working on a fixed term contract. This is an exciting role and would most likely suit someone with previous experience in a similar Learning and Development role where they have gained knowledge and experience of building, designing, and delivering learning programmes.

A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.

Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It's about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they're happy. Above all, it's about ensuring everyone has a voice and feels valued. Because they are.

The Team

The Group Learning and Development (L&D) function sits within HR and its role is to develop strategies to provide a consistent and professional service across all business functions within the firm focusing on early careers, mainstream development, and late careers. Business functions have resources allocated to drive their specific L&D needs, and they work closely with the Group L&D function to ensure consistency and the sharing of ideas, knowledge, and capabilities.

The Group L&D's vision is to foster a culture of learning across the XPS Group. We exist to provide effective and efficient learning solutions that meet the needs of all business areas.

The Role

As a Learning and Development Operational Lead with XPS you will:

• Assess the learning and development needs and design, develop and implement learning programmes to meet those needs.
• Implement learning sessions using a variety of methods including classroom, virtual and bitesize learning, that support the needs of the business areas.
• Engage and manage 3rd party suppliers to provide enhanced learning options.
• Support the Head of Group L&D to develop and deliver the L&D strategy.
• Provide support to business leaders and stakeholders to attain awards & accreditations for the Group
• Coach stakeholders to support understanding of group learning and development strategies, driving a culture of continuous learning.
• Benchmark training solutions against external solutions to ensure forward thinking approaches.
• Review mandatory training and develop enhanced programmes that will drive engagement, ensuring training is fit for purpose and adds value to the business.
• Build on existing e-Learning offer to enhance content and learning pathways and build new e-learning content.
• Manage Learning & Development processes and policies in collaboration with business leaders to develop and maintain relevant Study Support packages
• People management of colleagues, ensuring they are coached and developed to be a high performing team that will add tangible value to the firm.

Your profile

Essential Criteria

• Proven experience of building, designing, and delivering learning programmes ideally within a Professional Services firm.
• Excellent digital skills with proven experience of web-based applications and digital learning.
• Ability to combine strategic thinking with an understanding of operational requirements.
• Experience of working with a Learning Management system, creating blended programmes and stand-alone content.
• Ability to facilitate learning programmes across a wide range of people.
• Excellent stakeholder management skills with the ability to engage at all levels.
• Ability to analyse management data as well as interpreting data to identify patterns and trends.

Desirable Criteria

• Enhanced learning and development knowledge and qualifications.
• Experience and practical use of technology, specifically AI applications.

What we offer:

Find out more about Life at XPS

Find out more about Our People Approach

We offer an attractive reward package, typical benefits can include:

• Competitive salary
• Participation in annual discretionary Bonus Scheme
• 25 days holiday plus flexibility to buy or sell holiday
• Flexible Bank holidays
• Pension scheme, matching contribution structure
• Healthcare cash plan
• Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
• Life Assurance cover, four times basic salary
• XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
• Employee Assistance Programme for you and your household
• Access to a digital GP service
• Paid volunteering day when participating in Company organised events
• Staff referral scheme when you introduce a friend to XPS

What next:

If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly.

Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests.

If you do not feel ready to apply or still have questions, please email us by clicking here

The successful candidate will need to demonstrate the following requirements:

• Right to Work confirmation
• DBS Disclosure check
• Employment or educational references covering five years
• Satisfactory credit check

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list.

XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion.

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