Learning and Development Officer

Staffordshire County Council; Stafford; Híbrido; GBP 29.000 - 38.000; Tempo integral

Resumo da vaga

Staffordshire County Council is seeking a Learning and Development Officer to join the central L&OD team on a 12-month fixed-term contract, focusing on the Economy, Infrastructure and Skills directorate. The role is based in Stafford with a hybrid working pattern across home, office and virtual environments.

You will coordinate development activity, identify learning needs, design and facilitate learning solutions, and maintain momentum across workstreams to deliver the Workforce Strategy

Qualificações

• Experience identifying learning and development needs and designing appropriate interventions.
• Experience delivering and facilitating learning with both face-to-face and virtual formats.
• Experience coordinating projects and L&D activity across multiple workstreams.
• Ability to balance EI&S priorities with wider L&D provision and find practical solutions.
• Strong stakeholder relationship-building and influencing skills.
• Ability to analyse information and present clear insights for decision-making.
• Proactive, autonomous delivery with a focus on high-quality outcomes.
• Good ICT skills and familiarity with Microsoft 365 and digital platforms.

Responsabilidades

• Coordinate development activity and turn Workforce priorities into practical actions.
• Identify learning needs and work with central L&OD to design responses.
• Design, facilitate or coordinate workshops and learning events.
• Coordinate communications and stakeholder activity for Workforce Strategy delivery.
• Track progress, risks and actions; escalate where needed.
• Prepare updates and insights to support decision-making.
• Contribute to wider L&OD priorities across EI&S portfolio.

Conhecimentos

Learning needs

Delivery facilitation

Project coordination

Stakeholder management

Analytical insight

Digital skills

Problem solving

Ferramentas

Microsoft 365

Descrição da vaga

Are you passionate about learning and development and interested in helping people build the skills they need to succeed?

We are looking for a Learning and Development Officer to join our central Learning and Organisational Development (L&OD) team within People Services on a 12-month fixed-term contract, with a dedicated focus on supporting the Economy, Infrastructure and Skills (EI&S) Directorate.

Reporting to the L&OD Manager, you’ll work closely with colleagues across People Services, EI&S managers and workstream leads to coordinate development activity, maintain momentum and turn agreed workforce priorities into practical action. You’ll play an important role in ensuring EI&S priorities remain connected to the Council’s wider L&OD approach.

You’ll use your L&D expertise to understand development needs and identify the most appropriate response in partnership with the central L&OD team. This could include drawing on existing corporate provision or helping to design, facilitate and coordinate learning solutions, workshops and events where required.

This role is based in Stafford and operates within a hybrid working model. You’ll work flexibly across home, office and virtual environments, working with colleagues and stakeholders to provide an excellent customer experience.

Main Responsibilities

You’ll have a varied workload, combining learning and development delivery activity with coordination of the EI&S Workforce Strategy. This will include:

• Turning priorities into action: Working with EI&S managers, workstream leads and the central L&OD team to turn agreed workforce priorities into practical activity.
• Responding to learning needs: Identifying learning and development needs and working with the central L&OD team to agree appropriate responses, ensuring activity is aligned with wider organisational learning priorities and existing provision.
• Learning design and delivery: Designing, facilitating or coordinating workshops, events and development activity, where appropriate and agreed.
• Communications and engagement: Coordinating communications, events and stakeholder activity associated with delivery of the Workforce Strategy.
• Programme coordination: Coordinating the EI&S Workforce Strategy delivery plan and helping maintain oversight of activity across its workstreams.
• Progress and risk management: Tracking progress, actions, dependencies, risks and issues, and escalating where delivery requires further attention.
• Reporting and insight: Bringing together progress information and preparing clear updates, insight and advice to support decision-making.
• Contributing to wider L&OD priorities: Contributing to central L&OD projects and priorities alongside the role’s dedicated EI&S portfolio.

The Ideal Candidate

The minimum criteria that will be used to shortlist for this role will be:

• Learning Needs & Solution Design – Experience of identifying learning and development needs and designing appropriate learning interventions that respond to those needs.
• Learning Delivery & Facilitation – Experience of delivering and facilitating learning, with an understanding of the learning methodologies and principles that underpin effective face-to-face and virtual learning.
• Project Coordination – Experience of coordinating projects and L'D activity, with the ability to organise activity, manage competing priorities and maintain momentum across different areas of work.
• Connecting Priorities & Finding Solutions– Able to balance the needs and priorities of EI&S with the Council’s wider L&D approach. You’ll have the organisational awareness and judgement to understand the wider learning landscape, manage competing expectations and find creative, practical solutions that meet immediate needs while remaining aligned with wider organisational priorities and provision.
• Stakeholder Management & Influence – Experience of building effective relationships with stakeholders, customers, partners and providers. You’ll be able to listen to different perspectives, manage expectations and influence constructively, helping stakeholders find solutions that balance their needs with wider organisational priorities.
• Analysis & Insight – Ability to identify relevant evidence and data, analyse information and present findings clearly to support understanding and decision-making.
• Proactive Delivery & Problem Solving – Ability to work proactively and autonomously, manage workload pressures and take a practical, solutions‑focused approach while maintaining a strong focus on high‑quality outcomes.
• Digital Confidence – Strong ICT skills, including experience of Microsoft 365 and digital platforms.

Interview dates to be confirmed but anticipate will take place between 3rd December and 8th December.

For an informal chat about this role, please contact Charlie Revill, Learning and Organisational Development Manager at [e-mail].

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

Please note: The minimum criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes, detailed below.

About Staffordshire County Council

We are no ordinary county council:

Our Values

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire.

Our recruitment process

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as yourapplication meets the minimum criteria for the post.