Learning and Development Officer

The Service

The Learning and Development team at Portsmouth City Council offers extensive training services to both council staff and Elected Members. The support encompasses delivering essential corporate training across all organisational levels, from Directors to operational staff. The team is also responsible for maintaining training records through the Learning Management System, facilitating personal and team development, supporting organisational change and PCC's Apprenticeship offer.

The role

You will be responsible for organising and managing a range of training events and facilitate in person and online training sessions to meet the needs of the audience. Create quality course materials with clear learning objectives and evaluation strategies.

Collaborate with stakeholders to understand customer needs and develop tailored solutions. Innovate and propose new training methodologies to enhance effectiveness. Define scope and learning objectives for course modules to create effective training programs. Develop training modules using various technologies to engage the target audience. Design and develop learning events in partnership with subject matter experts and stakeholders.

Analyse course feedback to identify areas for improvement and understand training requirements.

Observe and evaluate teaching methods to ensure quality and effectiveness. Gather and analyse performance data to monitor capacity, performance and inform reporting. Manage course scheduling and resources to support timely delivery. Present evidence-based proposals to update and expand course portfolio to continuously improve offerings. Oversee updates and revisions to training materials.

The ideal candidate

You will need to have/be:

• Relevant knowledge and experience of the learning cycle, training needs diagnosis, design, delivery and evaluation. Any relevant training accreditations would be desirable.
• Experience of working with Learner Management Systems (LMS).
• Experience of partnership working, as you will be working closely with other teams to develop ideas and learning events.
• Demonstrate passion, energy and aspiration in development and training. Thrive on change whilst keeping abreast of L&D technology and development.
• Experience of implementing learning development plans.
• Successful in developing and implementing learning initiatives with the ability to think creatively.
• Excellent delivery facilitation and communication skills for classroom and online based training events and workshops. Confidence in presenting and problem solving and be self-motivated.
• Have a positive attitude and experience of delivering successful outcomes with strong interpersonal and relationship building skills that enable you to work with people at all levels.

Please read the job profile for full details on the post.

We offer hybrid working with the expectation to attend the office 2 days a week (pro rata for part time) depending on the role and business needs.

If you have any questions, or would like an informal discussion about the role, please call Operational Training Manager Anna Salmon for an informal discussion on 023 92 688707.

Interview date: 16th May 2025. If you are shortlisted for an interview, you will be required to do a presentation, details will be sent in the interview invite nearer the time.

Application process

We anonymise applications during application & shortlisting to ensure only relevant information is considered.

As part of your application we ask that you complete a personal statement. This statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work/personal experience.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

About Portsmouth City Council

What we can offer you:

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk or call the recruitment team on 023 92 616800.