Learning and Development Manager

Gaucho; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic restaurant group based in London is looking for a Learning and Development Manager to enhance employee skills and performance through tailored training programs. The ideal candidate has at least 2 years of training experience within a multi-site environment and strong content creation skills. Benefits include discounts at restaurants, bonuses, and development programs.

Benefits

50% off food at restaurants

Referral bonuses

Gym discounts

28 paid holidays plus options to purchase additional days

Qualifications

• Minimum 2 years experience in a training role in a multi-site environment.
• Experience with industry training materials.
• Ability to assess training needs.

Responsibilities

• Identify training needs and create tailored training plans.
• Monitor training effectiveness and manage budgets.
• Develop a company-wide learning platform.

Skills

LMS management

Content creation

Coaching skills

Integrity

Education

Training qualification and/or CIPD membership

Job description

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Learning and Development Manager, London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 5999b8eb2a30

Job Views: 7

Posted: 01.08.2025

Expiry Date: 15.09.2025

Job Description:

We are excited to be searching for a Learning and Development Manager to join the People Team at Gaucho Restaurants. The role is multifaceted, involving creating and delivering projects at all levels of the business.

Key Responsibilities:

• Identify training needs, create tailored training plans, and implement training methods to enhance employee skills and performance.
• Monitor training effectiveness, manage budgets, and stay updated on training trends.
• Develop and roll out a company-wide learning platform, and coordinate LAB and post-LAB training courses.
• Assess company needs through collaboration with Heads of Departments and deliver bespoke development packages.
• Support the organization of the annual training calendar and the Gaucho L.A.B induction program.
• Assist with new restaurant openings, regional training, and coordinate with finance for training activity costs.
• Recruit, train, and supervise the training team, providing ongoing support and development.

The successful candidate:

• Minimum 2 years experience in a training role, with exposure to multiple departments at a multi-site level.
• Strong LMS management and content creation experience.
• Proven coaching and role-modeling skills; integrity is key.
• Training qualification and/or CIPD membership preferred.
• Keep up-to-date with industry training materials.

Benefits and Training:

• 50% off food at Gaucho restaurants
• Referral and length of service bonuses
• Incentive and reward schemes
• Cycle to work and gym discounts
• Apprenticeship programs
• Career development and training programs
• Training provided by Gaucho L.A.B
• 28 paid holidays plus options to purchase additional days

This role requires working 5 days a week at Gaucho Head Office in Oxford Circus, London, with some travel to regional and London restaurants. Experience in Learning & Development within hospitality is essential.