Learning and Development Lead

Second Step; Bristol; On-site; GBP 30,000 - 45,000; Full time

Job summary

Second Step, a leading agency in Bristol, seeks a Learning and Development Lead to drive system improvements for individuals facing multiple disadvantages. This role, which allows for flexible hours, focuses on developing and delivering essential training to enhance service quality and cultural change within the community.

Benefits

In-depth induction and training

Flexible working patterns

Monthly group reflective practice

Participation in real system change

Qualifications

• Proven knowledge in sectors like homelessness, domestic abuse, mental health.
• Experience leading projects in set timescales.
• Ability to work with a recovery-focused approach.

Responsibilities

• Develop and coordinate learning activities for system improvements.
• Facilitate training in various sectors to enhance understanding.
• Actively engage with strategic leads and practitioners.

Skills

Motivation

Communication

Influencing

Networking

Knowledge of homelessness

Leadership

Understanding of trauma

Commitment to equality

Job description

Changing Futures Learning and Development Lead Do you believing in improving systems and services for people who experience multiple disadvantages?

Second Step is the lead agency, in a partnership of organisations, chosen by Bristol City Council, to deliver the MHCLG Changing Futures programme in Bristol to support people experiencing multiple disadvantage, including discrimination, homelessness, domestic abuse, mental health issues, drug and alcohol issues, and contact with the criminal justice system.

The Programmes Aims Are

• To improve the way that local systems and services work for people experiencing multiple disadvantage and who are traditionally not well served by services
• To use the learning from this to influence future government programmes and policy
  
  

The focus of the programme is to drive lasting cultural and system change.

Co-production with people with lived experience of multiple disadvantage, partnership working, and embedding equality, diversity and inclusion are central throughout the programme.

We are recruiting a Learning and Development Lead to join our Changing Futures service. The learning and development lead will have responsibility for the development, coordination and delivery of a range of learning and development activities as part of the Changing Futures Programme.

This includes working collaboratively with system partners and people with lived experience to develop, deliver and embed My Team Around Me, Multiple Disadvantage and Trauma Informed training, capture programme learning at an individual, service and system levels. They will also support the MTAM Exchange groups to progress system change issues, capturing learning outcomes.

About The Role

The role holder will work closely with Second Step and Bristol City to ensure learning and change resources are available and used beyond the programme, taking an active role facilitating learning forums with strategic leads and practitioners across health, criminal justice and social care services. This aims to improve the knowledge and understanding of the workforce, as well as facilitating spaces to drive system improvements.

This is a short-term role, to support a number of key deliverables over the final 9 months of the programme. Were happy to consider part-time hours and flexible work patterns to suit your preference. This role would suit people interested to take a temporary secondment from their current role.

Full details of this exciting opportunity can be found in the role profile.

This post is a fixed term position until 31/03/2026, in line with the current Changing Futures contract period.

About You You Will Have

• Ability to motivate and inspire individuals and teams to be visionary, bold and creative
• Ability to communicate, influence and network with colleagues at all levels and external agencies
• A proven knowledge and understanding of at least one of the following sectors: homelessness, domestic abuse, substance misuse, criminal justice system, mental health
• Proven experience of leading and delivering short term pilots or projects within set timescales
• Commitment to equality and diversity issues at work
• Understanding of trauma and how it impacts every aspect of ones life
• Commitment to developing and applying system behaviours
• Ability and motivation to work with a Recovery focused approach and a strengths-based approach.
  
  

What We Offer

• To be part of a friendly team who are committed to system change
• In-depth induction to Second Step and all the relevant training and support you need to do your job well.
• Blended working a combination of home, office and community-based working
• Monthly group reflective practice with your wider team
• The ability to be part of real system change and influence
  
  

If you are interested in this role but are concerned that you may not have the experience or knowledge please contact us for an informal conversation, we would very much like to hear from you. Please contact

About us We are taking positive action to increase diversity throughout our organisation, and to nurture a culture of inclusion for all our people and the clients that we support.

We welcome applications from everyone who meets the criteria and strongly encourage individuals who identify as being of Black, African, Caribbean or Asian descent to apply as these groups are currently under-represented at Second Step.

To ensure fairness and consistency, all applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidates skills and qualities.

Closing date: Friday 15th August 2025 Interview dates: week commencing 25th August 2025

For more information and to apply please see our website www.second-step.co.uk. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.

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