Learning and Development Administrator

Dorset Clinical Commissioning Group; Wimborne Minster; On-site; GBP 22,000 - 28,000; Full time

Job summary

Dorset Clinical Commissioning Group is seeking a Learning and Development Administrator for their Wimborne Minster location. The successful candidate will require essential qualifications like RSA Level 2 and have previous administrative experience. The role involves organizing meetings, minute-taking, and providing support for ongoing projects in a healthcare environment.

Qualifications

• Experience in admin and/or customer service.
• Able to handle challenging calls calmly and professionally.
• Demonstrable experience of using word processing, spreadsheets, and databases.

Responsibilities

• Organizing meetings and minute-taking.
• Adhering to responsibilities while working independently and within a team.
• Understanding of patient confidentiality.

Skills

IT skills

Communication skills

Organizational skills

Prioritization skills

Education

RSA Level 2 or equivalent

NVQ Level 2 or equivalent

Minimum of 5 GCSEs or equivalent

Job description

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Learning and Development Administrator, Wimborne Minster

Client: Dorset Clinical Commissioning Group

Location: Wimborne Minster

Job Category: Other

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EU work permit required: Yes

Job Reference: 765cbcc6f713

Job Views: 5

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

Detailed job description and main responsibilities

For the main duties and responsibilities for this role, please read the attached job description and person specification. When completing your application, ensure your supporting statement reflects the criteria set out in these documents by demonstrating how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse, and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people entering employment. We offer an employability service to assist individuals aged 16-30 with application writing, interview skills, and other employment support. If you or someone you know would benefit from this support, please contact us.

Person specification

Knowledge, skills, and training

Essential criteria

• RSA Level 2, or equivalent level of IT skill.
• NVQ Level 2 or equivalent knowledge of office procedures.
• Minimum of 5 GCSEs or equivalent.

Job specific experience

Essential criteria

• Previous experience in a similar role, admin, and/or customer service.
• Organizing meetings & minute-taking skills.

Desirable criteria

• Knowledge of RiO, NHS systems.

Information Technology

Essential criteria

• IT skills, usually obtained through practice or training, or demonstrable experience of using word processing, spreadsheets, databases, and presentation software to RSA II or equivalent standard.

Personal qualities/attributes

Essential criteria

• Ability to remain calm and professional when dealing with challenging callers.
• Effective prioritization skills.
• Ability to work independently and within a team, adhering to responsibilities.
• Good communication skills, both verbal and written.
• Understanding of patient confidentiality.

Business travel

Desirable criteria

• Able to travel using own vehicle on Trust business, subject to the provisions of the Disability Discrimination Act. Level 3.*

Additional requirements

Essential criteria

• Strong written and spoken English skills to perform the role effectively.