Learner Support Assistant

Accesssport; Chester; On-site; GBP 33,000 - 34,000; Part time

Benefits offered by this job

Competitive salary

Part-time hours

Meaningful impact

Supportive environment

Training & development

Pension scheme

Job summary

Access Education Group in Chester invites applications for a Learner Support Assistant. This part-time contract role (26.25 hours per week, 1 year term) supports learners with tailored guidance, working with teaching staff to help learners overcome barriers and build confidence.

You will assist with resources, monitor progress, and maintain records, contributing to an inclusive learning environment and the group's value-based approach.

Qualifications

• Excellent communication and interpersonal skills.
• Patience, empathy and a positive attitude.
• Good organisational and time management abilities.

Responsibilities

• Provide one-to-one and small group support to learners and help with study skills.
• Assist in creating an inclusive learning environment and support learners with additional needs.
• Collaborate with staff to identify learner needs and contribute to personalised learning plans.
• Monitor learner progress and report concerns promptly.
• Maintain records of learner support activities and support resources.

Skills

Communication skills

Empathy

Organisational skills

Interpersonal skills

Time management

Basic IT skills

Tools

Microsoft Office

Online learning platforms

Job description

Learner Support Assistant

Location: Chester, Cheshire

Salary: £26,300.00 to £29,200.00 per annum (FTE based on 37.5 hours per week)

Type: Part-time, Contract (26.25 hours per week, 1 year term)

About Access Education Group

At Access Education Group, we are passionate about unlocking potential and supporting learners to achieve their best. Our dedicated team works collaboratively to provide an inclusive and inspiring learning environment. As a key member of our community, the Learner Support Assistant plays a vital role in ensuring every learner receives the personalised guidance and encouragement they need to thrive.

Role Overview

We are seeking a friendly and proactive Learner Support Assistant to join our team in Chester. This part-time contract role is integral to supporting learners’ educational journeys within our Access Education Group. You will work closely with teaching staff to provide tailored assistance, helping learners overcome barriers and develop confidence in their studies.

Key Responsibilities

• Provide one-to-one and small group support to learners, helping them understand course materials and develop study skills.
• Assist in creating a positive and inclusive learning environment that encourages learner engagement and independence.
• Support learners with additional needs, including those with learning difficulties or disabilities, ensuring reasonable adjustments are implemented.
• Collaborate with teaching staff to identify learner needs and contribute to personalised learning plans.
• Monitor learner progress and provide feedback to tutors and relevant staff.
• Encourage positive behaviour and promote Access Education Group’s values and policies.
• Assist with the preparation and organisation of learning resources and materials.
• Maintain accurate records of learner support activities and report any concerns promptly.

Qualifications and Skills

• Experience working in an educational or learner support role is highly desirable.
• A strong understanding of the challenges learners face and strategies to support diverse learning needs.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with learners.
• Patience, empathy, and a positive, encouraging attitude.
• Good organisational skills and the ability to manage time effectively.
• Basic IT skills, including familiarity with Microsoft Office and online learning platforms.
• Willingness to undertake relevant training and professional development.
• Qualification in Education, Learning Support, or related fields is advantageous but not essential.

Benefits

• Competitive salary within the education sector for the Cheshire area.
• Part-time hours offering a good work‑life balance.
• Opportunity to make a meaningful difference in learners’ lives.
• Supportive and inclusive working environment.
• Access to ongoing training and professional development opportunities.
• Membership of pension scheme and other statutory benefits as applicable.

Equal Opportunities

Access Education Group is committed to equality and diversity and encourages applications from all suitably qualified individuals regardless of race, gender, disability, age, sexual orientation, or any other protected characteristic.