Learner Services Administrator (Variable Hours)

Richmond & Hillcroft Adult Community College (RHACC); Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community college in Greater London is seeking a Learner Services Administrator to support learners with information and guidance on courses. You will manage course applications and provide administrative support. The ideal candidate will have strong administrative skills, proficiency in MS Office, and a demonstrated ability to deliver excellent customer service. This is a permanent position offering variable hours.

Qualifications

• Strong administrative skills gained through working in a customer-focused workplace.
• Proficiency in MS Office and the ability to deliver excellent customer service.
• Experience dealing with internal and external stakeholders face to face, via email and over the phone.

Responsibilities

• Support prospective and current learners to access learning through information, advice and guidance.
• Process and manage student course applications and enrolments.
• Undertake a range of associated administrative duties to support Learner Services.

Skills

Strong administrative skills

Proficiency in MS Office

Excellent customer service

Job description

Overview

Learner Services Administrator (Variable Hours) – Recruiter Richmond & Hillcroft Adult Community College (RHACC). Location: Richmond upon Thames, London [Greater London]. Salary: £15.52 per hour (including holiday pay). Closes: 12 Oct 2025 23:59. Reference: RHACC039-25. Sector: Further Education. Job Level: Administrator / Coordinator / Assistant. Specialism: Adult Learning, Student / Learner Services. Contract Type: Permanent. Hours: Hourly Paid. Organisational Type: General Further Education College.

Responsibilities

• Support prospective and current learners to access learning through information, advice and guidance on courses, course requirements and eligibility.
• Process and manage student course applications and enrolments.
• Undertake a range of associated administrative duties to support Learner Services.

About You / Qualifications

• Strong administrative skills gained through working in a customer-focused workplace.
• Proficiency in MS Office and the ability to deliver excellent customer service.
• Experience dealing with internal and external stakeholders face to face, via email and over the phone.

Notes

We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest.