Learner Hub Receptionist

Workers' Educational Association; England; On-site; GBP 22,000 - 25,000; Full time

Job summary

A large education charity in Brighton is seeking a Learner Hub Receptionist to provide administrative support and ensure a safe environment for users. The ideal candidate will have experience in customer service and strong organisational skills, supporting the overall mission of the organization. This is an onsite position offering a salary between £22,932 and £24,225.

Qualifications

• Experience in a reception or customer service role.
• Ability to manage health and safety documentation.
• Strong organisational skills.

Responsibilities

• Ensure a safe and positive environment for all users.
• Provide administrative support to site users.
• Maintain accurate visitor records and health checks.

Skills

World class customer service

Administrative support

Health and safety knowledge

Job description

Learner Hub Receptionist
£22,932 - £24,225
Onsite, at our Brighton Office BN3 2PD

The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We believe that all adults, regardless of their situation, should have access to education.

Job Description

WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.

Role Purpose:

The general purpose of the role is to ensure that the learning centre is a safe and positive environment for staff, students, visitors, and contractors.

As the Learner Hub Receptionist, you will be based onsite enabling the building to run smoothly and efficiently, by providing support and guidance to all users. You will also ensure all statutory requirements are met and documented, allowing the learning centre to be a safe, positive and inclusive space, that fosters a great site culture for staff, students, visitors, and contractors.

You will provide administrative support to site users and to the wider Estates and Health and Safety team. This may mean supporting in the administration of the security systems, ensuring accurate visitor records, keeping health and safety checks up to date, supporting our tutors with any requirements, and supporting our visitors. You will be based on our reception desk and deliver world class customer service to visitors and colleagues alike. This is a new role in the Association and a key role in our Scunthorpe office.

We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!

We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change.

We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply. Should you need any support with your application, then please email [e-mail]

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.

You can read more about our benefits and what it’s like to work here, on our website https://www.wea.org.uk/why-work-for-us