Learner & Engagement Coordinator

Skills People Group; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A national vocational training provider in Sheffield is looking for a Learning & Engagement Co-Ordinator. You will be responsible for organizing enrolment sessions for new candidates, ensuring proper documentation, and delivering training. The ideal applicant will have strong organizational skills, experience in customer care, and a valid teaching qualification. Competitive salary and benefits are offered, including 25 days of holiday and a pension scheme.

Benefits

Competitive salary

25 days holiday + Bank Holidays

Holiday buy and sell scheme

Employer contributory pension scheme

Health Cash Back Scheme

Annual Volunteering Day

Referral programme

Qualifications

• Preferable experience of Construction and/or Funding.
• Experience of managing a caseload of learners.
• Strong interpersonal and communication skills.

Responsibilities

• Arrange and conduct enrolment sessions for candidates.
• Maintain documentation and follow compliance requirements.
• Deliver structured training sessions and initial assessments.

Skills

Organisational skills

Customer care approach

Adequate IT skills

Presentation skills

Time management skills

Attention to detail

Ability to follow processes

Ability to work under pressure

Education

Teaching qualification (minimum PTLLS)

Level 3 Information, Advice and Guidance

GCSE grade C in English and Maths or equivalent

Tools

Microsoft Office packages

E-portfolios

Job description

The Learning & Engagement Co-Ordinator is responsible for arranging the profiling, registering, and inducting of new candidates onto qualifications offered by the company in both face to face and remote video conferencing situations, in addition, teaching and learning sessions will be delivered in line with training agreements in place. The role is also responsible for ensuring that appropriate documentation is completed as required and submitted in a timely manner.

Skills People Group are a national provider of National Vocational Qualifications (NVQs), Pre-Employment Training Programmes, Adult Learning, Skills Bootcamps, Mentoring and Compliance Training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers due to the growth of our sector and funding secured.

We are currently recruiting for a highly organised individual who is passionate about learning and passing on skills to join our existing team.

Main Duties and Responsibilities:

• Work with Company information and reports to identify groups of candidates who may be appropriate to undertake qualifications.
• Be responsible for ensuring that appropriate documentation is completed as required and submitted in both a compliant and timely manner.
• Arrange with companies and candidates’ times and dates to conduct remote & face to face enrolment sessions.
• Make contact with managers and coordinate on site meetings to brief and induct potential candidates.
• Deliver Day One structured training sessions that start a learner journey, travel may be required.
• Check candidates’ documents to establish eligibility to receive funding.
• Work with learners to complete relevant Teaching & Learning modules.
• Maintain a forward plan of meetings to ensure that the companies profiling targets are met.
• Carry out meetings with potential candidates, stakeholders and clients undertaking informal presentations and briefings.
• Assist candidates in completing required enrolment documentation both FTF and remotely.
• Accurately log all contact and information onto our MIS system and e-portfolio platform.
• Provide Information, Advice and Guidance regarding the qualification process and associated matters.
• Check completed documentation and ensure that it is completed accurately and in full.
• Carry out and mark initial assessments with candidates to develop Individual Learning Plans.
• To fully adopt and adhere to the company’s equal opportunity policy, ensuring that all candidates, fellow employees, and customers are treated fairly and impartially showing respect for all.
• Work with colleagues across the business to monitor the changing landscape and sector requirements whilst identifying development areas that the business should act upon.
• Report activity and planned meetings in accordance with the Company requirements.
• To meet the Company performance and quality targets.
• To represent the company in a professional manner at all times.
• Any other duties as deemed necessary by the line manager.

Ideal Candidate:

The ideal candidate will ideally possess the following Skills, Experience and Qualities:

• Preferable experience of Construction and/or Funding.
• Excellent organisational skills.
• Excellent customer care approach.
• Adequate IT Skills.
• Experience with use of Microsoft packages.
• Good administrative skills.
• The ability to carry out informal presentations to small groups.
• A full UK driving licence.
• Experience of managing & planning own workload with strong time management skills.
• Experience of interacting with clients in a professional manner.
• Strong attention to detail.
• Able to follow processes.
• Enthusiasm in the workplace.
• Work well under pressure.

The ideal candidate will ideally possess the following qualifications or be willing to work towards achieving:

• A valid teaching qualification at a minimum of PTLLS.
• Level 3 Information, Advice and Guidance.
• Experience of managing a caseload of learners.
• Preferred Experience Using E-portfolios.
• Educated to a minimum of GCSE grade C in English and Maths or equivalent.

In return, Skills People Group will give you:

• A competitive salary.
• 25 days holiday + Bank Holidays plus two days additional annual leave following two years’ service.
• Holiday buy and sell scheme.
• Employer contributory pension scheme.
• Health Cash Back Scheme.
• Annual Volunteering Day.
• Referral programme.
• A challenging and rewarding role in a successful and growing business.