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Learn to Swim Team Leader

Sporting House

Bradford

On-site

GBP 20,000 - 25,000

Full time

30 days ago

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Job summary

Rejoignez une entreprise en pleine croissance et engagez-vous en tant qu'assistant d'opérations de loisirs. Vous surveillerez la sécurité des leçons de natation, offrirez des services client exceptionnels, et participerez à la formation continue pour élever les standards de service. Soyez un modèle positif et aidez les enfants à atteindre leur potentiel en natation.

Benefits

Jour d'anniversaire offert
Tenue de travail colorée
Remises sur les leçons de natation pour la famille et les amis
Programme de reconnaissance des employés
Formation mensuelle et collaboration
Opportunités de formation multiples

Qualifications

  • Communicatif et axé sur le client.
  • Doit avoir la capacité de travailler dans un environnement sportif actif.
  • Engagement envers l'amélioration continue à travers des formations.

Responsibilities

  • Surveiller la sécurité des leçons de natation et fournir des soins aux nageurs.
  • Planifier et délivrer des leçons de natation de haute qualité.
  • Maintenir la propreté et la sécurité des installations.

Skills

Communication
Service client
Patience
Travail d'équipe
Capacité à encourager

Education

Qualifications de secourisme (souhaitées)

Job description

Our Olympians need you!

How would you like to work with We Are Swim – The UK’s leading premium Learn to Swim experience.

We are looking for engaging and inspiring individuals to work as leisure operations assistants and join our industry leading swimming team at swim@ Tong Leadership Academy

Your primary role will be to supervise the safety of our swimming lesson provision, delivering lifesaving and first aid provision and excellent standards of customer experience and premium facilities and changing lives through giving every child opportunity to learn to swim.

As part of your role, you will supervise the pool and support the teaching team, use technology to support and engage customers as well as working as part of a team to deliver a premium experience. This will include customer engagement, attending training and team meetings to share best practice and learn from each other.

This role includes weekday evening and weekend hours.

If you share our passion for changing lives through learning to swim and want to make a difference both in and out of the water, then this is a rare opportunity to join a fast growing, industry leading company. With amazing development opportunities to to progress and work towards qualifications in swimming teaching to children, babies, adults and progress into team leader, mentors, tutors, assistant managers and more!

Full training and qualification can be provided, we recruit on character and personality – so change your life and get in touch today!

Duties

  • Deliver exceptional customer care to every swimmer and family member in and out of the water
  • To provide lifeguard duties for learn to swim lessons for 3-11 year olds, ranging from non-swimmers to competent swimmers
  • To plan, deliver and review high quality, themed learn to swim lessons to 3-11 years
  • Ensure the safe provision of all equipment usage, storage, cleaning and maintenance
  • Complete and record electronically all relevant health and safety checks as assigned on a daily, weekly and monthly basis by theswim@ manager
  • To help maintain the facility to a high standard at all times by ensuring the centre is clean and safe for all users and staff
  • Demonstrate a commitment to personal development through training, observation and feedback on performance to ensure high standards of delivery
  • Be a positive role model for young people encouraging them to reach their full swimming potential
  • Deliver theswim@ experience to include servicing customer enquires, showing potential customers round the centre, driving memberships and attending regular training with theswim@team to share best practise to ensure high standards of delivery are maintained
  • Give out award badges and certificates to celebrate swimmer’s achievements
  • To abide by a code of conduct and carry out duties in accordance with allswim@ policies, including equal opportunities, safeguarding children, health and safety at work, operational procedures etc. (training provided)

Person Specification

  • Fully funded training and qualifications provided (existing qualifcations are a bonus!)
  • Excellent communication and interpersonal skills
  • Customer service focused, demonstrates a determined and committed approach to quality of standards and cleanliness
  • Perseverance and patience to encourage and put people at ease
  • Energietic, passionate and hard working personality
  • Ambition for changing children's lives and making a difference
  • Reasonable swimming ability
  • Able to work in an active, energetic sporting environment
  • This role has keyholder responsbilities.

Employee Benefits

  • Birthday off
  • Bright and colourful work kit
  • Discount on swimming lessons for family and friends
  • Employee recognition scheme, rewards and team events
  • Monthly staff training and collaboration
  • Multiple Training and qualification opportunities
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