Learn to Swim Team Leader

Sporting House; Bradford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join a leading company as a leisure operations assistant and make a difference in children's lives through swimming. This role involves supervising swimming lessons, engaging with customers, and you will receive fully funded training and numerous development opportunities. As part of a passionate team, you will help deliver a premium learn-to-swim experience while enjoying additional employee benefits.

Benefits

Birthday off

Discount on swimming lessons for family and friends

Employee recognition scheme

Multiple training and qualification opportunities

Qualifications

• Ambitious to change children's lives through swimming.
• Energetic and passionate personality.
• Ability to work in a sporting environment.

Responsibilities

• Supervise swimming lessons and deliver lifeguard duties.
• Plan and review themed lessons for children.
• Maintain facility cleanliness and safety.

Skills

Communication

Customer Service

Teamwork

Education

Basic Swimming Ability

Job description

Social network you want to login/join with:

How would you like to work with We Are Swim – The UK’s leading premium Learn to Swim experience.

We are looking for engaging and inspiring individuals to work as leisure operations assistants and join our industry leading swimming team at swim@ Tong Leadership Academy.

Your primary role will be to supervise the safety of our swimming lesson provision, delivering lifesaving and first aid provision, and maintaining excellent standards of customer experience and premium facilities, helping to change lives by giving every child the opportunity to learn to swim.

As part of your role, you will supervise the pool, support the teaching team, use technology to support and engage customers, and work as part of a team to deliver a premium experience. This includes customer engagement, attending training and team meetings to share best practices and learn from each other.

This role includes weekday evening and weekend hours.

If you share our passion for changing lives through learning to swim and want to make a difference both in and out of the water, this is a rare opportunity to join a fast-growing, industry-leading company. There are excellent development opportunities to progress and work towards qualifications in swimming teaching for children, babies, and adults, with potential to advance into team leader, mentor, tutor, assistant manager, and more!

Full training and qualifications can be provided. We recruit based on character and personality – so change your life and get in touch today!

Duties

• Deliver exceptional customer care to every swimmer and family member, both in and out of the water
• Perform lifeguard duties for learn-to-swim lessons for ages 3-11, from non-swimmers to competent swimmers
• Plan, deliver, and review high-quality, themed learn-to-swim lessons for children aged 3-11
• Ensure the safe use, storage, cleaning, and maintenance of all equipment
• Complete and record health and safety checks electronically as assigned by the swim@ manager
• Help maintain the facility to a high standard, ensuring it is clean and safe for all users and staff
• Demonstrate a commitment to personal development through training, observation, and feedback to ensure high standards of delivery
• Be a positive role model for young people, encouraging them to reach their full swimming potential
• Deliver the swim@ experience by servicing customer inquiries, showing potential customers around the centre, driving memberships, and attending regular training with the swim@ team to share best practices
• Distribute award badges and certificates to celebrate swimmers’ achievements
• Abide by the code of conduct and perform duties in accordance with all swim@ policies, including equal opportunities, safeguarding children, health and safety, and operational procedures (training provided)

Person Specification

• Fully funded training and qualifications provided (existing qualifications are a bonus!)
• Excellent communication and interpersonal skills
• Customer service focus, with a committed approach to standards and cleanliness
• Perseverance and patience to encourage and put people at ease
• Energetic, passionate, and hardworking personality
• Ambition to change children’s lives and make a difference
• Reasonable swimming ability
• Ability to work in an active, energetic sporting environment
• This role includes keyholder responsibilities.

Employee Benefits

• Birthday off
• Bright and colorful work kit
• Discount on swimming lessons for family and friends
• Employee recognition scheme, rewards, and team events
• Monthly staff training and collaboration
• Multiple training and qualification opportunities