Leakage Field Analyst

South West Water Limited; Devon and Torbay, Exeter; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

23 days annual leave

Company bonus scheme

Pension scheme

Life assurance

Group income protection

Onsite parking

Health cash plan

Free annual flu vaccination

Employee Assistance Programme

Paid volunteering day

Retail and lifestyle discounts

Job summary

South West Water Limited in Devon seeks a driven Leakage Field Analyst to join our Water Loss team. You will analyse acoustic, flow and pressure data, identify leakage opportunities and support field teams with accurate information to reduce water loss across the network.

Working closely with Water Loss Team Managers, you will prioritise investigations, maintain datasets and help drive operational improvements in a safety-conscious environment.

Qualifications

• Strong analytical skills with the ability to interpret data and identify trends.
• Experience using data to support operational decision-making.
• Excellent organisation and time management skills.
• Ability to communicate findings clearly to a variety of stakeholders.
• Experience working effectively as part of a team.
• Full UK Driving Licence.

Responsibilities

• Analyse acoustic logging, flow and pressure data to identify potential leakage activity.
• Monitor District Metered Areas (DMAs) and highlight opportunities to reduce water loss.
• Produce high-quality field investigation packs for Leakage Technicians.
• Maintain accurate leakage datasets and corporate reporting systems.
• Work closely with planning and repair teams to prioritise leakage investigations and repairs.
• Support work planning, resource allocation and job tracking activities.
• Update GIS and network records where required.
• Use water balance and network data to identify sources of unaccounted-for water.
• Ensure health, safety and company procedures are followed at all times.
• Participate in the operational standby rota when required.

Skills

Analytical skills

Data interpretation

Communication

Teamwork

Education

5 GCSEs including Maths & English

Tools

GIS

Job description

Powered by Water, Driven by Purpose

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

About the Role

We're looking for a driven and analytical Leakage Field Analyst to join our Water Loss team.

This role plays a critical part in helping South West Water reduce leakage across our network by turning data into actionable insights. You'll analyse acoustic, flow and pressure data, identify opportunities to reduce water loss, support field teams with accurate information, and help drive operational improvements.

Working closely with Water Loss Team Managers, Leakage Technicians and repair partners, you'll ensure that leakage activity is prioritised effectively and that high-quality information is available to support performance across the business.

What You'll Be Doing

• Analyse acoustic logging, flow and pressure data to identify potential leakage activity.

• Monitor District Metered Areas (DMAs) and highlight opportunities to reduce water loss.

• Produce high-quality field investigation packs for Leakage Technicians.

• Maintain accurate leakage datasets and corporate reporting systems.

• Work closely with planning and repair teams to prioritise leakage investigations and repairs.

• Support work planning, resource allocation and job tracking activities.

• Update GIS and network records where required.

• Use water balance and network data to identify sources of unaccounted-for water.

• Ensure health, safety and company procedures are followed at all times.

• Participate in the operational standby rota when required.

What We're Looking For

Essential

• Strong analytical skills with the ability to interpret data and identify trends.

• Experience using data to support operational decision-making.

• Excellent organisation and time management skills.

• Ability to communicate findings clearly to a variety of stakeholders.

• Experience working effectively as part of a team.

• 5 GCSEs (or equivalent) including Maths and English.

• Full UK Driving Licence.

Why Join South West Water?

At South West Water, our people are at the heart of everything we do. We offer a comprehensive benefits package designed to support your wellbeing, financial future and work-life balance.

Our benefits include:

• 23 days annual leave plus bank holidays - rising with length of service

• Holiday buy and sell scheme - flexibility to suit your lifestyle

• Company bonus scheme - rewarding shared success

• Competitive pension scheme - with company contribution matching

• Life assurance - added peace of mind for you and your family

• Group income protection - financial support if illness or injury prevents you from working

• Enhanced family leave - supporting life's important moments

• Share schemes - invest in your future and share in our success

• Health cash plan - help towards everyday healthcare costs

• Free annual flu vaccination

• Employee Assistance Programme - 24/7 wellbeing, financial and mental health support

• Free onsite parking at our Exeter headquarters

• Cycle to Work scheme

• Car Share scheme

• Onsite canteen at Exeter headquarters

• Give As You Earn scheme

• Paid volunteering day

• Retail and lifestyle discounts

Closing Date: 26th November 2026

We may close this vacancy early if we receive a high volume of applications.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.