Lead, Workday Platform – Hybrid (London/Leeds)

First Rail Holdings; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

25 days holiday

Pension contribution 10%

Share schemes (Save as You Earn)

Employee assistance program

Travel offers

Job summary

First Rail Holdings seeks an experienced leader to manage the Workday platform within its IT team, ensuring stability, scalability, and alignment with enterprise architecture. This role sits in a dedicated IT group and partners with HR and AMS providers to deliver reliable service across the organisation.

You will own the platform roadmap, governance, integrations, and relationships with vendors while driving automation and continuous improvement.

Qualifications

• 7+ years of experience in Workday platform management or enterprise systems leadership.
• Deep understanding of Workday architecture, module configuration, and integration technologies (e.g., REST/SOAP APIs, middleware).
• Knowledge of IT security principles, data encryption, and compliance frameworks (e.g., GDPR, ISO27001).
• Strong experience in IT service management (ITIL), change control, and release management.
• Ability to design and implement scalable, secure, and resilient solutions.
• Work collaboratively with the internal IT Infrastructure Team and our AMS partner.
• Excellent planning, communication, and problem-solving skills.
• Strong leadership and stakeholder engagement capabilities.

Responsibilities

• Define and execute the Workday platform roadmap in alignment with IT and business strategies.
• Ensure compliance with IT governance, security, and data privacy policies.
• Own platform architecture, integrations, tenant strategy and release planning with a strong focus on IT best practices.
• Oversee API management, middleware solutions, and integration with enterprise systems (e.g., ERP, identity management).
• Manage vendor relationships and AMS support for escalations and optimisations.
• Implement robust monitoring, incident management, and disaster recovery plans.
• Partner with HR and IT teams to ensure seamless service delivery and technical support.
• Work with Workday team, dotted line report into Workday Product Owner.
• Drive automation and process improvements leveraging IT tools and frameworks.

Skills

Workday platform

Enterprise systems

ITIL

Security & encryption

API integrations

Stakeholder management

Leadership

Education

Workday certifications

ITIL certification

Bachelor's degree in IT or related

Tools

Workday Studio

Workday Report Writer

Workday EIB

AWS

Azure

Job description

First Rail Holdings seeks an experienced leader to manage the Workday platform within its IT team, ensuring stability, scalability, and alignment with enterprise architecture. This role sits in a dedicated IT group and partners with HR and AMS providers to deliver reliable service across the organisation.

You will own the platform roadmap, governance, integrations, and relationships with vendors while driving automation and continuous improvement.