Lead Vision Rehabilitation Specialist

Integrated Care System; Trowbridge; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading health organization seeks a passionate Lead Vision Rehabilitation Specialist to support adults with visual impairments. This role involves leading a dedicated team, delivering specialist assessments, and promoting independence through personalized rehabilitation programs. Strong leadership and understanding of sensory loss challenges are essential for this impactful position.

Qualifications

• Degree in a relevant profession or equivalent experience required.
• Minimum 4 years experience with customers who are blind or partially sighted.
• Knowledge of legislation such as Valuing People and the Care Act 2014.

Responsibilities

• Lead a team delivering rehabilitation programmes for visually impaired adults.
• Manage complex cases and supervise staff.
• Develop and implement complex rehabilitation programs.

Skills

Leadership

Communication

Empathic listening

Time management

Relationship building

Education

Degree in a relevant profession or equivalent experience

Diploma in Rehabilitation Studies in Visual Impairment or equivalent

ITQ Level 2 or equivalent ICT skills

Job description

Are you ready to lead a service that truly changes lives? We're looking for a passionate and experienced Lead Vision Rehabilitation Specialist to join our Hearing & Vision Team.

Main duties of the job

Note: We are currently unable to accept applications via NHS. To continue with your application, please use the following link to our careers site.

This role supports adults across Wiltshire who are blind or partially sighted. You will lead a team of dedicated professionals, delivering specialist assessments and personalised rehabilitation programmes that help people live independently and safely in their own homes and communities.

You will be responsible for the day-to-day running of the service, supervising staff, managing complex cases, and working closely with partners across health, social care, and the voluntary sector. You will also play a key role in safeguarding, service development, and shaping how we support people with sight loss across the county.

We are looking for someone with a recognised qualification in vision rehabilitation, strong leadership skills, and a deep understanding of the challenges faced by people with sensory loss. You will be based in County Hall, Trowbridge, but work flexibly across our hubs in Chippenham, Devizes, and Salisbury, with some home working and travel beyond Wiltshire.

If you are committed to inclusion, independence, and making a real difference, we would love to hear from you.

About us

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. We focus on getting the things that matter to our people right.

Job responsibilities

Specific duties include:

1. Undertake regular supervision and appraisal of the ROVIs in the team in accordance with policy.
2. Oversee the daily operations of this service area.
3. Deputise for the Team Manager as required.
4. Monitor the quality and quantity of work, and escalate issues as needed.
5. Assess eligibility for registrations where appropriate.
6. Provide advice, guidance, and support to colleagues to meet customer and team outcomes.
7. Manage complex issues, including complaints from customers, carers, elected members, and partners, and recommend service adjustments.
8. Chair multiagency meetings for customers with complex needs or contentious situations.
9. Ensure timely and cost-effective assessments, referrals, and interventions.
10. Oversee registration processes and manage incoming work and waiting lists.
11. Plan and deliver training to support knowledge sharing.
12. Meet performance standards and report regularly to the Team Manager.
13. Build positive relationships with professionals and partner agencies.
14. Support service development initiatives.
15. Engage in continuous professional development, including attendance at vision networks.
16. Develop relationships with relevant services, including health, employment, and education sectors.
17. Design and implement complex rehabilitation programs promoting independence and safety, including equipment training.
18. Stay updated on specialist equipment and services.

Person Specification

Qualifications

• Degree in a relevant profession or equivalent experience.
• Relevant licence, certificate, or qualification.
• ITQ Level 2 or equivalent ICT skills and experience with IT systems.

Experience

• Diploma in Rehabilitation Studies in Visual Impairment or equivalent.
• At least 4 years of experience working with this customer group.
• Knowledge of legislation such as Valuing People and the Care Act 2014.
• Experience in low vision assessments and complex clients.
• Knowledge of specialist equipment and training in daily living skills.
• Ability to train individuals with various eye conditions in outdoor mobility, orientation, and cane skills.
• Strong relationship-building skills.
• Excellent communication skills across various mediums.
• Familiarity with care management and Deafblind manual.
• Effective time management and ability to work independently.
• Specialist knowledge of eye conditions.
• Empathic listening skills tailored to individual needs.
• Experience with Liquid Logic and staff supervision.
• Experience in data management and performance review.

Disclosure and Barring Service Check

This post is subject to a Disclosure and Barring Service check due to the nature of the role and the need for safeguarding.