Lead Vet: Clinical Leadership & Outstanding Client Care

Medivet; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Medivet seeks a Lead Vet to provide clinical leadership across the veterinary team, ensuring exceptional client and patient care while upholding the highest regulatory and practice standards.

You will collaborate with the Practice Manager to optimise clinic performance, lead mentoring of graduates, and drive continuous improvement in clinical culture and service delivery across the team.

Qualifications

• Must be an RCVS registered veterinary surgeon.
• Demonstrate clinical leadership skills.
• Understands exceptional care and client experience.
• Experience delivering high-quality clinical care to patients.
• Implements progressive clinical culture.
• Knows how to drive commercial performance through clinical activity.
• Able to work as part of a team.
• Skilled in coaching and influencing colleagues.

Responsibilities

• Deliver exceptional client care and manage client concerns.
• Carry out patient consultations and procedures; monitor patient care.
• Ensure accurate patient records and appropriate handovers for OOH care.
• Ensure compliance with regulatory and practice standards.
• Understand and drive clinic commercial performance with KPIs and revenue opportunities.
• Lead effective clinical communications and meetings for the team.

Skills

RCVS registered veterinary surgeon

Clinical leadership

Client experience

Teamwork

Coaching & mentoring

Education

BVetMed / BVSc or equivalent

Job description

Medivet seeks a Lead Vet to provide clinical leadership across the veterinary team, ensuring exceptional client and patient care while upholding the highest regulatory and practice standards.

You will collaborate with the Practice Manager to optimise clinic performance, lead mentoring of graduates, and drive continuous improvement in clinical culture and service delivery across the team.