Lead UX Designer - Digital Wealth (Mobile & Web)

JPMorganChase; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

J.P. Morgan Personal Investing is seeking a Lead UX Designer to craft intuitive web and mobile experiences for clients. You will collaborate with researchers, product managers, marketers, engineers and designers to create customer-led products that are useful, accessible and engaging.

You will shape the design process from discovery to delivery, champion design systems, ensure high-quality documentation, and mentor a direct report while helping build a high-performing, inclusive team culture.

Qualifications

• Hands-on experience delivering UX/UI for mobile and web.
• Ability to lead complex initiatives end-to-end with a strong portfolio.
• Proven stakeholder management and communication skills.
• Strong systems thinking for scale, consistency and maintainability.
• Experience applying research and usability testing.
• Expert proficiency in Figma and modern prototyping workflows.
• Experience mentoring team members.

Responsibilities

• Lead key design initiatives end-to-end across mobile and web platforms.
• Own design direction from problem framing through detailed execution.
• Produce and guide high-quality design outputs, including user journeys and UI specifications.
• Drive a strong discovery-to-delivery loop with Research and Product teams.
• Ensure accessibility, usability, and consistency across touchpoints.

Skills

UX Design

Leadership

Stakeholder management

Systems thinking

User research

Prototyping

Mentoring

Tools

Figma

Job description

J.P. Morgan Personal Investing is seeking a Lead UX Designer to craft intuitive web and mobile experiences for clients. You will collaborate with researchers, product managers, marketers, engineers and designers to create customer-led products that are useful, accessible and engaging.

You will shape the design process from discovery to delivery, champion design systems, ensure high-quality documentation, and mentor a direct report while helping build a high-performing, inclusive team culture.