Lead UX Designer (12 months)

NatWest Group; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services organization based in Manchester is seeking a Lead UX Designer for a 12-month contract. The role involves driving the design of user-centered solutions across digital platforms, focusing on delivering compelling customer experiences through collaboration with product owners, researchers, and development teams. Ideal candidates will have extensive experience in UX design leadership and a strong portfolio showcasing innovative design solutions.

Qualifications

• Demonstrated leadership through a portfolio of work.
• Experience in web and mobile experience design.
• Background in human-computer interaction or related field.

Responsibilities

• Lead the design of websites and software applications for customer experiences.
• Develop high level storyboards, wireframes, mock-ups, and prototypes.
• Work with Agile teams to deliver user-centered solutions.

Skills

Strong leadership mindset

Extensive UX solution delivery

Prototyping and wireframing

User-centered design processes

Agile methodologies experience

Job description

Join us as a Lead UX Designer (12 months)

• We'll look to you to be a passionate advocate for great customer experiences, bringing your creative and strategic thinking skills
• You'll be at the forefront of UX design solutions that employ and improve our principles, standards and design patterns, centred around best practice, consistency and re-use
• In return, you’ll have a genuine impact on our customers, and will be well positioned to gain recognition for you and your work
• This role is available for a period of 12 months

What you'll do

As a Lead UX Designer, you’ll be leading, inventing and designing websites and software applications which provide compelling and seamless customer experiences. This will be for native and browser-based experiences across desktop and mobile platforms. We’ll look to you to develop high level storyboards, wireframes, mock-ups and prototypes to effectively communicate interaction, and design ideas for both strategic programmes and streams of work. Effectively, you’ll be driving and delivering consistent, efficient and enjoyable UX designs.

Key aspects of your role will also include:

• Working closely with product owners, researchers, visual designers and development to create both new products and features and extend existing ones
• Translating customer insights into designed experiences and forming a compelling story around it
• Working with Agile project teams and key stakeholders to develop and own the delivery of user centred solutions within project timeframes and objectives
• Commissioning and participating in user research and testing activities, and drawing the insight needed to make informed and user centred design decisions
• Working closely with project stakeholders to help understand and define customer value

The skills you'll need

We are looking for someone with a strong leadership mindset and approach to UX challenges which can be demonstrated through a portfolio of work. You will have extensive experience with design thought leadershipand design influence across organisations.

We’ll also be looking for:

• Extensive experience of delivering UX solutions, lo fidelity wireframes, journey maps and prototypes
• Significant experience in supporting user centred design processes and creating the material required to support user testing and concept communication
• Strong design leadership capabilities and team management experience
• Knowledge and experience of web and mobile experience design and a background in human-computer interaction, or a related field
• Experience of working with Agile methodologies and multiple connected teams across programmes of work