Lead UX Designer (12 months)

NatWest Group; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services firm in the UK is looking for a Lead UX Designer for a 12-month contract. You will lead the design of engaging websites and software applications, ensuring a seamless user experience across platforms. The ideal candidate will possess strong leadership skills and a portfolio demonstrating UX design capabilities, with experience in Agile methodologies and user-centered design processes. This role offers an opportunity to make a significant impact on customer experiences.

Qualifications

• Strong leadership mindset demonstrated through portfolio.
• Extensive experience in delivering UX solutions and prototypes.
• Ability to translate customer insights into designed experiences.

Responsibilities

• Lead designing websites and software applications for customer experiences.
• Work closely with product owners and researchers to create new products.
• Commission and participate in user research and testing activities.

Skills

Leadership mindset

UX design thought leadership

User research and testing

Agile methodologies

Web and mobile experience design

Job description

Join us as a Lead UX Designer (12 months)

• We'll look to you to be a passionate advocate for great customer experiences, bringing your creative and strategic thinking skills
• You'll be at the forefront of UX design solutions that employ and improve our principles, standards and design patterns, centred around best practice, consistency and re-use
• In return, you’ll have a genuine impact on our customers, and will be well positioned to gain recognition for you and your work
• This role is available for a period of 12 months

What you'll do

As a Lead UX Designer, you’ll be leading, inventing and designing websites and software applications which provide compelling and seamless customer experiences. This will be for native and browser-based experiences across desktop and mobile platforms. We’ll look to you to develop high level storyboards, wireframes, mock-ups and prototypes to effectively communicate interaction, and design ideas for both strategic programmes and streams of work. Effectively, you’ll be driving and delivering consistent, efficient and enjoyable UX designs.

Key aspects of your role will also include:

• Working closely with product owners, researchers, visual designers and development to create both new products and features and extend existing ones
• Translating customer insights into designed experiences and forming a compelling story around it
• Working with Agile project teams and key stakeholders to develop and own the delivery of user centred solutions within project timeframes and objectives
• Commissioning and participating in user research and testing activities, and drawing the insight needed to make informed and user centred design decisions
• Working closely with project stakeholders to help understand and define customer value

The skills you'll need

We are looking for someone with a strong leadership mindset and approach to UX challenges which can be demonstrated through a portfolio of work. You will have extensive experience with design thought leadershipand design influence across organisations.

We’ll also be looking for:

• Extensive experience of delivering UX solutions, lo fidelity wireframes, journey maps and prototypes
• Significant experience in supporting user centred design processes and creating the material required to support user testing and concept communication
• Strong design leadership capabilities and team management experience
• Knowledge and experience of web and mobile experience design and a background in human-computer interaction, or a related field
• Experience of working with Agile methodologies and multiple connected teams across programmes of work