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Lead UX Designer (12 months)

NatWest Group

City Of London

Remote

GBP 55,000 - 85,000

Full time

4 days ago
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Job summary

A leading financial services company is seeking a Lead UX Designer for a 12-month position. You will be responsible for driving consistent customer experiences through innovative design solutions across digital platforms. The role requires extensive experience in UX design, leadership capabilities, and a strong understanding of user-centred design processes. This position operates under a remote-first policy, offering flexibility in work arrangements.

Qualifications

  • Strong leadership mindset and approach to UX challenges demonstrated through a portfolio.
  • Extensive experience with delivering UX solutions, wireframes, journey maps, and prototypes.
  • Experience working with Agile methodologies and managing teams.

Responsibilities

  • Leading, inventing, and designing websites and applications for seamless experiences.
  • Working closely with product owners and stakeholders to develop user-centred solutions.
  • Commissioning and participating in user research and testing activities.

Skills

Leadership mindset
UX design solutions
User-centred design processes
Agile methodologies
Job description
Lead UX Designer (12 months)
  • We\'ll look to you to be a passionate advocate for great customer experiences, bringing your creative and strategic thinking skills
  • You\'ll be at the forefront of UX design solutions that employ and improve our principles, standards and design patterns, centred around best practice, consistency and re-use
  • In return, you’ll have a genuine impact on our customers, and will be well positioned to gain recognition for you and your work
  • This role is available for a period of 12 months
What you\'ll do

As a Lead UX Designer, you’ll be leading, inventing and designing websites and software applications which provide compelling and seamless customer experiences. This will be for native and browser-based experiences across desktop and mobile platforms. We’ll look to you to develop high level storyboards, wireframes, mock-ups and prototypes to effectively communicate interaction, and design ideas for both strategic programmes and streams of work. Effectively, you’ll be driving and delivering consistent, efficient and enjoyable UX designs.

  • Working closely with product owners, researchers, visual designers and development to create both new products and features and extend existing ones
  • Translating customer insights into designed experiences and forming a compelling story around it
  • Working with Agile project teams and key stakeholders to develop and own the delivery of user centred solutions within project timeframes and objectives
  • Commissioning and participating in user research and testing activities, and drawing the insight needed to make informed and user centred design decisions
  • Working closely with project stakeholders to help understand and define customer value
The skills you\'ll need

We are looking for someone with a strong leadership mindset and approach to UX challenges which can be demonstrated through a portfolio of work. You will have extensive experience with design thought leadershipand design influence across organisations.

We’ll also be looking for:

  • Extensive experience of delivering UX solutions, lo fidelity wireframes, journey maps and prototypes
  • Significant experience in supporting user centred design processes and creating the material required to support user testing and concept communication
  • Strong design leadership capabilities and team management experience
  • Knowledge and experience of web and mobile experience design and a background in human-computer interaction, or a related field
  • Experience of working with Agile methodologies and multiple connected teams across programmes of work
Hours

35

Job Posting Closing Date: 14/10/2025

Ways of Working: Remote First

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