Lead UX Designer (12 months)

NatWest Group; City of Edinburgh; Remote; GBP 50,000 - 80,000; Full time

Job summary

A leading financial services firm in the United Kingdom is seeking a Lead UX Designer for a 12-month contract. You will lead the design of compelling and seamless user experiences for web and mobile applications. Ideal candidates will have a strong portfolio, significant UX leadership experience, and the ability to deliver user-centered solutions. The position offers remote-first working conditions.

Qualifications

• Extensive experience delivering UX solutions and prototypes.
• Proven design leadership and team management skills.
• Knowledge in web and mobile experience design, HCI background preferred.

Responsibilities

• Lead UX design for websites and software applications.
• Create wireframes, mock-ups, and prototypes for user experiences.
• Collaborate with product owners and stakeholders for user-centered solutions.

Skills

UX solutions delivery

Leadership mindset in UX challenges

User-centered design processes

Prototyping and wireframing

Agile methodologies

Job description

Lead UX Designer (12 months)

• We\'ll look to you to be a passionate advocate for great customer experiences, bringing your creative and strategic thinking skills
• You\'ll be at the forefront of UX design solutions that employ and improve our principles, standards and design patterns, centred around best practice, consistency and re-use
• In return, you’ll have a genuine impact on our customers, and will be well positioned to gain recognition for you and your work
• This role is available for a period of 12 months

What you\'ll do

As a Lead UX Designer, you’ll be leading, inventing and designing websites and software applications which provide compelling and seamless customer experiences. This will be for native and browser-based experiences across desktop and mobile platforms. We’ll look to you to develop high level storyboards, wireframes, mock-ups and prototypes to effectively communicate interaction, and design ideas for both strategic programmes and streams of work. Effectively, you’ll be driving and delivering consistent, efficient and enjoyable UX designs.

• Working closely with product owners, researchers, visual designers and development to create both new products and features and extend existing ones
• Translating customer insights into designed experiences and forming a compelling story around it
• Working with Agile project teams and key stakeholders to develop and own the delivery of user centred solutions within project timeframes and objectives
• Commissioning and participating in user research and testing activities, and drawing the insight needed to make informed and user centred design decisions
• Working closely with project stakeholders to help understand and define customer value

The skills you\'ll need

We are looking for someone with a strong leadership mindset and approach to UX challenges which can be demonstrated through a portfolio of work. You will have extensive experience with design thought leadershipand design influence across organisations.

We’ll also be looking for:

• Extensive experience of delivering UX solutions, lo fidelity wireframes, journey maps and prototypes
• Significant experience in supporting user centred design processes and creating the material required to support user testing and concept communication
• Strong design leadership capabilities and team management experience
• Knowledge and experience of web and mobile experience design and a background in human-computer interaction, or a related field
• Experience of working with Agile methodologies and multiple connected teams across programmes of work

Hours

35

Job Posting Closing Date: 14/10/2025

Ways of Working: Remote First