Lead TS2 Implementation Consultant

Description This; Glasgow, Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Nationwide, now incorporating Virgin Money, seeks a Lead TS2 Implementation Consultant to own and shape the TS2 platform for customers, colleagues and business growth. You’ll work across business, technology, operations and supplier teams to deliver practical, well-governed platform solutions.

The role is hybrid within the UK, with regular attendance at regional offices. You’ll contribute to resilience of a critical platform and support live service, major change and continuous improvement.

Qualifications

• Proven experience implementing TS2 platforms.
• Strong knowledge of credit card issuing.
• Experience working across business, technology and operations teams.

Responsibilities

• Own and shape how the TS2 platform supports customers and growth.
• Translate business needs into practical, safe platform solutions.
• Collaborate across business, technology, operations and supplier teams.
• Ensure changes are well governed and delivered with confidence.
• Help protect resilience of a critical customer and colleague platform.
• Support live service, major change and continuous improvement.

Skills

TS2 expertise

Credit card issuing

Implementation consulting

Stakeholder management

Job description

This is an opportunity to play a key role in the future of our credit card business by owning and shaping how our TS2 platform supports customers, colleagues and business growth. As the Lead TS2 Implementation Consultant, you’ll bring deep credit card issuing and TS2 expertise to help turn business needs into practical, safe and effective platform solutions. You’ll work across business, technology, operations and supplier teams to make sure changes are well understood, well governed and delivered with confidence. You’ll also help protect the resilience of a critical customer and colleague platform, supporting live service, major change and continuous improvement.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Glasgow or London site approximately (once per month). If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.