Lead Time Analyst (Order Management)

GARMIN (EUROPE) LIMITED; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in GPS navigation systems is seeking an Order Management Analyst to optimize processes and manage stock allocations. The role requires proficiency in Oracle and Microsoft Office, along with experience in customer service. This full-time position offers an opportunity to contribute to global projects within a dynamic team.

Qualifications

• Experience in Data entry.
• Experience in Customer Service.

Responsibilities

• Manage stock allocations and reports.
• Review and improve order management processes.
• Support order management enhancement projects.

Skills

Computer literate

Oracle Experience

Excel

Microsoft Word

Customer Service

Education

GCSE/A Level Standard

Job description

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GARMIN (EUROPE) LIMITED provided pay range

This range is provided by GARMIN (EUROPE) LIMITED. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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All applicants must have Right to Work in the UK, please note Garmin do not offer Sponsorship.

About Us

Here at Garmin, we love what we do - fuelling people's passions for fitness monitoring, sports timing, mapping and management, driving and/or sailing while using GPS to navigate the world. Our people truly enjoy bringing our products to the world and everyone of us feels part of a global success story which has grown tremendously over the past few years.

The Role

To assist the Order Management Manager/team by reviewing existing processes and improving/updating.

To assist/work with Global Support on order management enhancement projects.

Key Duties and Responsibilities

• Stock allocations - responsibility for the overall allocation of restricted stock to customers and Garmin offices orders within the EMEA area.
• Working on non-restricted excess stock reports on a daily basis.
• Working with the order management team to establish what reporting needs to be run and how beneficial the current reports are/how these are utilised, i.e. past due reports, stock held in reservations.
• Managing new launch items – adding/removing new product holds from orders, allocating stock, releasing to warehouse in adequate time for launch date.
• Reviewing and revising current order management processes/KPI’s, ensuring efficiency in the department.
• Reviewing lead-time processes, streamlining the current processes.
• Overseeing smooth transitions of business changes – i.e. PL1 business returning to E1, Marine/JL Audio moving over to E2.
• Regional expert on More4Apps – having good knowledge in More4Apps software, assist with controlling the latest templates, troubleshooting & resolving queries.
• Supporting Global Support with OM enhancements projects.
• Support other team members as and when required.
• Carry out any other work as detailed by the Order Management Manager.

Technical Requirements

Computer literate, Oracle Experience, Experience in Microsoft office (Excel, Word, Outlook)

Education and Experience

• Educated to GCSE/A Level Standard
• Experience in Data entry
• Experience in Customer Service

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Analyst, and Supply Chain

• Industries

  Consumer Services

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