Lead Technician

ServiceMaster Clean of Fraser Valley; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading firm in restoration services seeks a skilled technician to oversee emergency restoration efforts. This role requires strong leadership, effective communication, and technical expertise, with responsibilities ranging from coordination of services to compliance with safety standards. Ideal candidates will have necessary IICRC certifications and a commitment to customer satisfaction.

Benefits

Advancement opportunities

Paid time off

Overtime opportunities

Positive company culture

Qualifications

• Must hold required IICRC certifications: Water Restoration Technician, ASD, Fire & Smoke Technician.
• Valid driver’s license and current driving record required.

Responsibilities

• Oversee restoration services including emergency water, fire/smoke, and mold remediation.
• Train and supervise technicians and assistants.
• Coordinate and document work performed.

Skills

Communication

Climbing

Chemical Handling

Supervision

Education

High School diploma or equivalent

Job description

BASIC FUNCTIONS: Responds to all activities of emergency services and oversees restoration services.

KEY RESPONSIBILITIES:

• Represent the Paul Davis principles of honesty and integrity professionally.
• Serve as the point person and first responder for emergency losses.
• Establish and document the scope of work to be accomplished.
• Coordinate and supervise work on Emergency Water Services, including extraction, drying plans, and documentation.
• Coordinate and supervise Emergency Fire/Smoke Services, including deodorization, pack-outs, board-ups, and securing structures.
• Coordinate and supervise Mold Remediation, including demolition and cleaning.
• Coordinate and supervise carpet and furniture upholstery cleaning.
• Oversee equipment maintenance and expendables, including MSDS sheets.
• Communicate effectively with management and customers.
• Train and supervise emergency services technicians and assistants.
• Maintain relationships with adjusters and provide updates as needed.
• Perform on-call rotations as required.
• Complete jobs successfully and secure certificates of completion.
• Must be able to climb ladders, lift at least 75 pounds, work in confined spaces, and handle chemicals safely.
• Hold required IICRC certifications: Water Restoration Technician, ASD, Fire & Smoke Technician, Applied Microbial Remediation (PDR), Carpet & Upholstery Technician (PO).
• Possess a High School diploma or equivalent, valid driver’s license, and current driving record.

Since 1966, Paul Davis has been a leader in property damage mitigation, reconstruction, and remodeling, with over 370 offices across the US and Canada. We are committed to performance, integrity, and customer satisfaction.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Our Mission:

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Benefits vary by franchise but may include overtime opportunities, paid time off, advancement opportunities, and a positive company culture.

Our team finds stability, flexibility, personal growth, and fulfillment in helping people during their times of need. We are proud of our caring, dedicated workforce.