Lead Technician

BELFOR Property Restoration; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in damage restoration, BELFOR Property Restoration, is looking for a Lead Technician in Birmingham. The role involves managing projects, ensuring compliance with safety regulations, and delivering high-quality restoration services. Benefits include a company car, annual pay review, and comprehensive training programs.

Benefits

28 days Annual Leave

Company Car

Annual Pay Review

Retirement Pension Plan

Life Insurance

Health Cash Plan

Employee Assistance Programme

Induction and E-Learnings

Annual Flu vaccination

Full Uniform

Eye Test

Qualifications

• Experience as a Lead/Restoration technician or in a similar industry role is essential.
• Must hold a full driving license.

Responsibilities

• Deliver drying and fire restoration services, ensuring safety and compliance.
• Manage complex restoration projects and participate in emergency call-outs.
• Maintain professionalism and oversee equipment functionality.

Skills

Project Management

Customer Service

Compliance

Health and Safety

Attention to Detail

Job description

Birmingham - Full-time Permanent

Lead Technician

Who are we?

We know what we're doing - BELFOR is the global market leader in damage restoration. Our base in Germany has over 40 locations with more than 1,100 employees. We look forward to hearing from you - become a restorer too!

Your Tasks

1. Respond to jobs within customer contractual SLA’s.
2. Deliver drying and fire restoration services to the highest standard, in line with BELFOR training.
3. Project manage complex restoration works, working alongside internal and external customers.
4. Produce detailed RAMS, CDM CPP, in line with BELFOR H&S and compliance procedures. This information is compulsory on every job.
5. Using control measures detailed in risk assessments and following outlined procedures, ensure a safe system of work at all times during the contract.
6. Action non-conformance and compliance issues within the set timeframes, as directed by the Field Manager.
7. Share relevant information with involved parties and respond to customer needs, updating documentation as necessary.
8. Participate actively in emergency call-out rota, including nights, weekends, and bank holidays.
9. Accept responsibility for issued equipment, including cleanliness and functionality, as detailed on the equipment schedule.
10. Conduct visual inspections of workmanship on site and ensure milestones are met.
11. Ensure clarity and accuracy of all electronic documentation, including time capture for onsite personnel.
12. Participate in training and development plans, ensuring equipment calibration is up to date.
13. Maintain a professional appearance and ensure staff wear correct PPE and uniforms.
14. Issue weekly progress reports to the contracts manager.
15. Participate in the out-of-hours on-call rota.
16. Record and agree any scope variations with the customer, adjuster, and contracts manager.
17. Manage temporary labor, ensuring adherence to site rules and quality standards.

Your Profile

Experience as a Lead/Restoration technician or similar industry role.

Full Driving Licence.

Our Offer

• 28 days Annual Leave
• Company Car
• Annual Pay Review
• Retirement Pension Plan
• Life Insurance
• Health Cash Plan
• Employee Assistance Programme
• Induction and E-Learnings
• Annual Flu vaccination
• Full Uniform
• Eye Test

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Created on 25/06/2025 by TN United Kingdom