Lead - Technical Representative

BoF Careers; Forres; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the running shoe industry seeks a Lead Technical Representative to manage a team and ensure exceptional service to retail partners. The role involves building relationships, training, and utilizing analytical tools to drive team success. Candidates should have strong interpersonal skills and a proven track record in similar positions, with a willingness to travel.

Qualifications

• 6+ years of experience in similar roles.
• Ability to manage multiple projects and people.
• Willingness to travel up to 60% of the time.

Responsibilities

• Manage a growing Technical Representative team of 7+.
• Build strong relationships with Owners, Buyers, and Managers.
• Lead dealer training experiences multiple times throughout the year.

Skills

Interpersonal skills

Communication skills

Project management

Creativity

Tools

Salesforce

Looker

Job description

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The Technical Representative Lead will act as a key influencer of On’s grassroots initiative to service and support retailers in the Midwest Region. On is the most exciting and fastest growing global running shoe brand. Our success is based on exclusive and selective collaboration with the best retail partners we can find, and it is your job to ensure they are delighted with the level of service we provide them. This role will drive the growth of our team of Tech. Reps in North America to educate, support, and build relationships with the key players and markets we focus on. Your ultimate goal is to get as many trial opportunities as possible and to help runners put the fun into the run with On running gear.

Your Mission

• Manage a growing Technical Representative team of 7+ including recruiting and hiring additional team members - Develop and coach individual Representatives to enhance their own skills and career growth potential - Promote On’s current Technical Representative Program vision as well as bring fresh, new ideas - Build strong relationships with Owners, Buyers, Managers, and Sales Associates within North America - Lead and execute the dealer training experience, Oniversity, multiple times throughout the year as well as support other events as needed - Develop analytical tools in Salesforce to track progress of the team and make data-informed decisions and recommendations - Coach the team to be respected, trusted, and liked by our retailers - Collaborate with Marketing, Sales, Trade, Customer Service, and Finance teams
  
  

Your Story

• 6+ years of experience in similar roles such as Technical Representative Manager, Technical Representative or Sales Representative - A track record and reputation of incredible relationships within the industry across the country - Capacity to manage multiple projects and people simultaneously - Strong interpersonal/communication skills that support the process of building collaborative a team - Knowledge of Salesforce and Looker is a plus - Event production and execution expertise as well as outside the box thinking on how to grow a team based on individual needs - Creativity in coming up with new ways to engage retailers and customers that is unique to On - Willingness to travel up to 60% of the time; travel percentage will fluctuate based on business needs - You possess a valid driver’s license and are willing to undergo a Motor Vehicle Record (MVR) check as part of the pre-employment process
  
  

Meet The Team

We are the brand experience team at On. Our mission? To bring our brand to life within communities, playing a key role in the broader On team. We collaborate with local sales and other marketing teams to support wholesale partners, drive B2B activations, and lead training and educational initiatives. From one-on-one interactions and product try-ons to partner summits and large-scale brand events, we create memorable experiences that embody On’s spirits. Whether supporting stores nationwide or exploring the trails, we stay committed to fun, pushing boundaries, and fostering a community where everyone interested in movement belongs-join us.

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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