Lead Team Administrator

Cornwall Partnership NHS Foundation Trust; Liskeard, Newquay; On-site; GBP 25,000 - 35,000; Full time

Job summary

A health organization in Liskeard is looking for a Lead Team Administrator to provide essential administrative support. Responsibilities include supervising staff, managing schedules, and ensuring effective service delivery. Candidates should possess strong organizational skills, supervisory experience, and familiarity with office environments and IT tools. This position offers a dynamic role within a supportive team, requiring a compassionate and proactive approach.

Qualifications

• Substantial experience working in an office environment with secretarial experience including reception duties.
• Previous experience of working within a supervisory role.
• Experience of working within a Health or Social care setting.

Responsibilities

• Supervision and appraisal of medical secretaries, admin and clerical staff within the team.
• Provide full administrative support for the CYPEDS team manager.
• Manage and oversee diaries, schedules, meetings and Trust systems relating to staff and service.

Skills

Effective time management

Excellent organisational skills

Excellent IT skills

Interpersonal skills

Ability to communicate well

Education

RSA III word processing

GCSE English and Maths

NVQ 4 in Administration

Tools

Excel

Job description

Overview

Go back Cornwall Partnership NHS Foundation Trust

Lead Team Administrator

The closing date is 22 October 2025

We are looking to recruit an enthusiastic, compassionate, flexible and well-motivated Lead Team Administrator to provide necessary administrative support, enabling the efficient and effective functioning of the ever-expanding CYPEDS.

This is an exciting opportunity for you to use your skills and experience to be responsible for supporting and working alongside an experienced team.

This is a varied role, providing a comprehensive administrative service that will include the management and overseeing of diaries, schedules, meetings and Trust systems relating to staff and the service. The post holder will be required to manage and prioritise their day-to-day workload and use their initiative, without direct supervision. This will require excellent organisational skills, the ability to work to deadlines, proactive in solving problems and queries with frequent interruptions. You will be supporting the admin team and wider team on a daily basis. The post holder will need to be calm and patient, demonstrating a caring and sensitive approach to their work, together with an understanding of confidentiality and information governance, you will have excellent communication skills to deal with sometimes complex and difficult issues.

Responsibilities

• Supervision and appraisal of medical secretaries, admin and clerical staff within the team
• Provide full administrative support for the CYPEDS team manager
• Provide a consistent effective service to the members of the public and team members in the context of a diverse and varying workload
• Ensuring there is adequate admin and clerical resource and cover
• Manage and oversee diaries, schedules, meetings and Trust systems relating to staff and service

Qualifications

• RSA III word processing and RSA II audio typing or equivalent
• GCSE English and Maths
• NVQ 4 in Administration or equivalent experience
• Substantial experience working in an office environment with secretarial experience including reception duties
• Ability to/experience of dealing with petty cash
• Previous experience of working within a supervisory role
• NVQ 3 in Supervisory Management
• Experience of working within a Health or Social care setting

Skills and Aptitude

• Effective time management and the ability to prioritise work for self and others
• Excellent organisational and inter-personal skills
• Ability to communicate well with clients, colleagues and the public
• Excellent IT skills, specifically with Excel
• Approachable Adaptable and flexible
• Ability to work calmly under pressure, on own initiative without supervision
• Motivated and excellent team player
• Knowledge of Trust\'s standing financial instructions and policies and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Newquay Integrated Health Hub or Heathlands