Lead Support Worker

Home Group; West Yorkshire; On-site; GBP 26,000; Full time

Job summary

Join Home Group as a Lead Support Worker in West Yorkshire, where you'll support individuals with complex needs and help them achieve their aspirations. In this rewarding role, you'll coordinate support plans and a team while working flexibly to meet customer needs. Enjoy generous benefits including health plans, ample holiday leave, and career growth opportunities in a recognized inclusive workplace.

Benefits

34 days leave plus volunteering days

Health Cash Plan

High street discounts

Opportunities for career growth

Wellbeing support

Qualifications

• Experience in creating person-centered support plans.
• Ability to work independently and stay calm under pressure.
• Experience in assessing customer referrals.

Responsibilities

• Create support plans with customers and coordinate a small team of Support Workers.
• Assist customers with complex needs including mental health and homelessness.
• Conduct risk assessments, support planning, and safeguarding.

Skills

Person-centered planning

Customer support

Resilience

Job description

Job Description

Lead Support Worker - (25868)

Description

Lead Support Worker

Location: West Yorkshire - Supported Accommodations and Community services

Type: Permanent, Full-time (37.5 hpw). Applications for part-time will be considered.

Salary: £13.21 per hour (£25,838 per annum) [pro rata] with benefits including Health Cash Plan.

Home, a place where you belong

Join a team that cares and empowers you to make a difference. As a Lead Support Worker, you'll support customers with complex needs within their accommodations and community. Our Central Resource Team ensures continuous support for our accommodations, covering staff leave, sickness, or recruitment.

You will help customers achieve their aspirations daily. It's rewarding work!

Typical day as a Lead Support Worker (Coordinator)

• Create support plans with customers and coordinate a small team of Support Workers.
• Assist customers with complex needs such as homelessness, substance misuse, mental health, and social isolation.
• Support independent living, daily tasks, budgeting, health, and activities.
• Conduct risk assessments, support planning, safeguarding, and reviews. Assist with tenancy setups and terminations.
• Engage in casual chats and collaborate with colleagues.

Feel fulfilled knowing you've helped improve lives. Work for a top UK employer recognized as a Great Place to Work!

You bring

• Passion for supporting customers to live their best lives with attention to detail.
• Experience in creating person-centered support plans and supporting colleagues.
• Experience in assessing customer referrals.
• Ability to work independently, stay calm under pressure, and be resilient.
• A vehicle insured for business purposes (mileage paid).

Note: Due to sponsorship limits, we cannot currently sponsor external candidates. This is under review.

Our team

Join Yvonne from the Central Resource Team, who started as a Support Worker and grew her career here. Support is also available from our Client Service Manager, Laura.

Job details

• 37.5 hours/week, with consideration for part-time applicants. Rota includes evenings and weekends.
• Travel across West Yorkshire, including Huddersfield, Wakefield, and Leeds.
• Flexible start/end times to meet customer needs.
• Regular team meetings and training, with occasional lone working.
• Use technology for support plans, online learning, and collaboration.
• Enhanced DBS check required, paid for by us.

  A place where you belong

  We celebrate diversity and support colleagues through networks and allies. We aim to be an inclusive workplace where everyone can be themselves.

  What’s in it for you?

  • 34 days leave (including bank holidays and a 'me day'), increasing to 39, plus volunteering days.
  • Health Cash Plan saving up to £1140/year for dental, optical, prescriptions, therapies, etc.
  • High street discounts on shopping, holidays, and days out.
  • Opportunities for career growth within the organization.
  • Support for wellbeing, recognized as a top UK employer.

  For any adjustments needed during recruitment, contact [e-mail].