Lead Support Worker

Home Group; Morpeth, Ashington, Seaton Delaval, Blyth; On-site; GBP 25,000; Full time

Job summary

Join a forward-thinking organization as a Lead Support Worker, where your passion for helping others can truly shine. In this vital role, you'll support customers with complex mental health needs, empowering them to enhance their independence and achieve their aspirations. You'll be part of a compassionate team that values your unique contributions and offers a nurturing environment. With a commitment to your growth and well-being, this position provides opportunities for career advancement and a range of fantastic benefits, including generous leave and health plans. Make a meaningful impact in the lives of others while enjoying a fulfilling career.

Benefits

34 days leave (including bank holidays)

Health Cash Plan

800+ high street discounts

Career growth opportunities

Wellbeing support tools

Qualifications

• Experience in creating person-centred support plans and coordinating referrals.
• Ability to work independently and remain calm under pressure.

Responsibilities

• Create support plans and assist customers with daily living activities.
• Conduct risk assessments and collaborate with colleagues.

Skills

Customer Support

Person-Centred Support Planning

Risk Assessment

Collaboration

Resilience

Initiative

Tools

Technology for Support Plans

Enhanced DBS Check

Job description

Job Description

Lead Support Worker - ( 25519 )

Description

Lead Support Worker

Blyth/Ashington/Seaton Deleval/Morpeth

Permanent, full time (37.5 hpw) and part time (22.5 hpw), on a 4 week rolling rota

Pay £12.61 per hour (£24,664 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day as a Lead Support Worker (known by us as Coordinator)

• Creating support plans with your customers.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the top ten Great Places to Work in the UK!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join Vicky and our Central Northumberland STEP team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• Full and part time hours available - please specify on your cover letter if you are looking for full time or part time.
• Rolling 4 week rota, working 2 weekends out of 4 between the hours of 0800-2000.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Finally, do let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at [e-mail]