Lead Support Worker

Home Group; Lymington; On-site; GBP 26,000; Full time

Job summary

A leading company in mental health support seeks a dedicated Lead Support Worker. This full-time role involves helping customers with complex needs achieve their independence through personalized support plans and daily activities, contributing to positive health and employment outcomes.

Benefits

34 days leave plus bank holidays

Health Cash Plan

High street discounts

Opportunities for career growth

Qualifications

• Passion for supporting individuals to live their best lives.
• Experience in creating support plans.
• Ability to work independently and remain calm under pressure.

Responsibilities

• Develop and implement person-centred support and risk management plans.
• Assist with daily activities and coordinate referrals.
• Conduct risk assessments and support planning.

Skills

Attention to detail

Crisis management

Collaboration

Independent working

Technology proficiency

Job description

Job Description

Lead Support Worker - (251007)

Description

We are seeking a dedicated Lead Support Worker for a permanent, full-time position (37.5 hours per week), working on a rota basis.

Pay and Benefits

£13.21 per hour (equivalent to £25,838 per annum) plus benefits including a Health Cash Plan.

About the Role

Join our team to support customers with complex mental health needs, helping them develop skills for independent living. Your work will make a positive impact each day, helping customers achieve their goals.

Key Responsibilities

1. Develop and implement person-centred support and risk management plans with customers.
2. Assist with daily activities such as cooking, shopping, budgeting, maintaining tenancies, and supporting moves to independent accommodation.
3. Collaborate with health and training professionals to support positive health and employment outcomes.
4. Conduct risk assessments, support planning, and regular reviews.
5. Build rapport through informal chats and support collaborative working with colleagues.

Candidate Requirements

• Passion for supporting individuals to live their best lives with attention to detail.
• Experience in creating support plans and supporting colleagues in their implementation.
• Experience in coordinating customer referrals and assessments.
• Ability to work independently, remain calm under pressure, and demonstrate resilience.
• Must have a vehicle insured for business use; mileage expenses will be reimbursed.

Additional Information

Due to current sponsorship limitations, we cannot offer sponsorship to external candidates for this role. This policy is under ongoing review.

Team and Location

You will join our Hampshire West team, based in Lymington, with some travel required for meetings and outreach activities. Our team is passionate about our work and supportive of each other.

Working Patterns

• Rolling rota including shifts from 9am-5pm, 10am-6pm, 11am-7pm, with some weekends and bank holidays.
• Flexibility to adapt start and finish times to meet customer needs.
• Regular team meetings and training, with occasional lone working.
• Proficiency in technology for support planning, online learning, and collaboration.
• Enhanced DBS check required, paid for by us.

Our Values

We foster an inclusive environment where everyone can be themselves. Our diversity networks support all colleagues to thrive, making Home Group a great place to work!

Benefits

• 34 days leave (including bank holidays and a 'me day'), increasing to 39 days, plus time off for volunteering.
• Health Cash Plan covering dental, optical, prescriptions, and alternative therapies.
• High street discounts on shopping, holidays, and entertainment.
• Opportunities for career growth within the organization.
• We are recognized as one of the UK's top employers for wellbeing.

For reasonable adjustments during recruitment, please contact [e-mail].